Sussex Honda

All good things come to an end. Sussex Honda decided to start robbing their loyal customers. How dare you add a surcharge to a $700 repair bill because all I had on my was my credit card. That is the last time you rob me. I have taken my business elsewhere. It’s a shame. they have a very good service department but I will not pay a surcharge to use my CC. Also, you staff was very rude and unprofessional in handling an upset customer.

Wish I can say good things. I made a deal with the sales person only to be called by the manager, John, to be told that they made an error and are rescinding the offer. After an unwarranted misogynistic and gaslighting conversation with this manager, he eventually agreed to honor the initial offer. We agreed that I would come in to make a deposit and nothing will change until then. Unfortunately, when I got there, the car I was sold. I would be cautious about doing business with the dealership as it is obvious they lack integrity and professionalism, and do not respect the customers

After much trial and error and back and forth at other dealerships and a couple scammers super sales woman April Bradley made this new car experience so joyful and rewarding! I love the dealership itself is always clean and smells amazing you’re always greeted with a smile and immediate attention. April was very thorough and clear on the process of my purchase!!! I loveeeeeeeeeee my new Honda HRV-EXL Honda fan for life!!!!!

Sussex Honda & sales rep Gary Zinn are a stellar sales combination! My purchase experience was smooth & I felt relieved :) I felt buying my vehicle from them was the best decision I could make! It was the right model, fair price & I felt valued… my safety & happiness were also taken into consideration - so appreciated! I plan on making future purchases with “Team Gary & Sussex Honda!” Shop with them - no regrets…

I was in need of a new vehicle after an accident. Having previously purchased two cars from Sussex Honda, I naturally headed there for a third. Gary greeted me with a smile and we chatted for a while. He showed concern about me, the accident, and my current needs and preferences. He accompanied me on a test drive in a new CR-V hybrid which I ultimately purchased. Gary was knowledgable, personable, patient in his explanations, and encouraged me to stop in for any questions that I might have. I am very pleased with my overall experience including the short amount of time it took to complete the financial process with Chris.

The transition was really smooth- everything was perfect cannot complaint about nothing. I’m really happy with the services.Cristina did an amazing job. I would definitely recommend some family members and friends. Thank you so much.

We purchased our new Honda Passport . Our agent Kaia is amazing, she did the transaction smooth , quick and easy. Thank you Honda Sussex.

We just purchased our first Honda. Our sales consultant Gary was wonderful, we were all set to go in about 2 hours. Thank you Gary and everyone that helped us purchase our car!

April. April. April Bradley really heard my situation and what I wanted. She was able to get me into my 2025 Pilot with ease. I did get a payment that was comfortable for me. But April was professional, knowledgeable and humble. I am thrilled that I chose Sussex Honda for my car dealer of choice. When it is time, April I will be back to do business with you and your team again.

We purchased a Honda CRV 2024 and could not have been more satisfied with the purchase, the assistance in obtaining our new vehicle, and the service department with setting up our repairs/maintenance (we have another Honda that we service here) The acquisition of the car by our sales rep Kaia couldn’t have been a more enjoyable experience, we discovered that we have the same breed of dog when I brought my dog in… another one to sign off on the new purchase! The process for finance was also the quickest that I’ve ever encountered while buying a car. We were In and out of the finance office signing paperwork in about 30 mins (shout out to Chris in finance). The finance team made sure I was satisfied with my financial monthly obligation by being EXTREMELY flexible with my monthly payment. (They decreased my monthly just to make me comfortable in order to secure the sale) much appreciated! Kaia even took the extra time to make sure I was very knowledgeable about features and equipment in the car! (First time for that as well). A big THANK YOU TO ALL INVOLVED I KNOW THERE ARE MANY MORE “BEHIND THE SCENES” PEOPLE AND I THANK ALL OF THEM AS WELL! HIGHLY RECOMMENDED AT SUSSEX HONDA!