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Towne Hyundai

(1,525 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (973) 607-2209 (973) 607-2209
Used (973) 607-2189 (973) 607-2189
Service (973) 607-2477 (973) 607-2477

Reviews

(1,525 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Towne Hyundai from DealerRater.

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Dave was extremely helpful. He worked within our budget...

Dave was extremely helpful. He worked within our budget and addressed all of our concerns. I would highly recommend purchasing a car from this friendly and easy-going guy. If you're in the market for a car, buy it at Towne Hyundai. They have a large selection. My husband and I bought a 2013 Veloster and we love it. Thanks again Dave!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

DON'T GO HERE!!!! They totally lie and misrepresent...

DON'T GO HERE!!!! They totally lie and misrepresent themselves just to get you in. I understand sales and herring people in the door but everything about the deal changed. The salesman even said he doesn't appreciate haggling! Sine that is pretty much the job he chose II thought that was a little odd also. All the positive comments on here are put here by them!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

So happy that when we walked in to Towne Hyndai Fred...

So happy that when we walked in to Towne Hyndai Fred approached us. He was very informative and just a pleasure to work with. I will definitely return to Towne and use Fred. I have recommended Fred to 2 of my co-workers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dealer advised they accidentally overcharged us for...

Dealer advised they accidentally overcharged us for registration and would refund us the money. Said we'd have a check when the plates came in. It took a full two months of phone calls - it was "locked in the accounting office", not yet cut, in the mail, etc. We stooped in several times because we were told the check would be there and it wasn't. When we called, we were only allowed to speak with our salesman although we'd asked for accounting and the gm. We received a host of excuses until we told them that we were going to the BBB and atty. general's office to file a complaint. The retort to that was "that amount of money isn't going to break anyone." Bottom line was it was our money, not their's. The amount of the money was small; the attitude along the way made us distrust this dealership. We will not be returning nor recommending them. Dealer also sold vehicle without a window sticker.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a pleasure meeting and working with Mr Hakim. He...

It was a pleasure meeting and working with Mr Hakim. He was very knowledgeable and made us feel right at home. He answered all our questions and made some suggestions about over models we had not considered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joe Ippolito is an exceptional salesman. My husband Joe...

Joe Ippolito is an exceptional salesman. My husband Joe and I went to purchase a used car and walked out with a fully loaded limited Sonata. We love it! Joe Ippolito is professional, considerate and very knowledgable about his cars. We had an excellent experience with Joe and his staff. Everyone was friendly, courteous and professional. Amanda was a new employee and she was fabulous! We would definitely recommend this dealer and especially Joe Ippolito to our friends. Thank you. Maureen & Joe Nicoletti

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had an overall great experience at this dealership. Tom...

I had an overall great experience at this dealership. Tom was very helpful and informative of my concerns, without being pushy like most car salesman. The process did take longer than I anticipated, but the majority of the time spent was going over everything I would need to know about the car. I was also happy that they were able to accommodate me with my financial preferences. I was happy to receive a follow up call to touch base on any questions since my purchase. And I LOVE my car! I would definitely recommend Towne Hyundai, ask for Tom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Just stopped in to check out some cars and were very...

Just stopped in to check out some cars and were very pleased with the friendliness and quality of service at this dealership. While we were ignored at other dealers, Joe and his assistant took the time to show us several cars and explain their features. Will likely make a purchase from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fred was efficient, courteous, to the point,...

Fred was efficient, courteous, to the point, knowledgeable and found me what I wanted. He was easy to deal with and I would definitely recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I traveled from Pa & had a very limited budget. I...

I traveled from Pa & had a very limited budget. I walked away with a beautiful car (2009 Sonata)and Jose was wonderful to work with. I would highly recommend not only Towne Hyundai, but Jose Matos. He is courteous, professional, and has a great sense of humor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.