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Meet TJ Burke

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Service Advisor
(255 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

TJ and the Ray Chevrolet team have sincere customer

TJ and the Ray Chevrolet team have sincere customer focus. Great communication, expert service, and the staff is very accommodating! My Colorado was purchased new ar Ray Chevrolet and I am very happy with the full team there! I will continue to have them perform all service on my Colorado and also plan to purchase a Silverado from them in the near future!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

They took great care of me as always!

They took great care of me as always! I really appreciate that they treat everyone as a friend. Not really heard of in this day and age unfortunately! Thank you 😊

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

Great service i recoment to all friends an family and

Great service i recoment to all friends an family and will only use Ray service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

I always have wonderful service at Ray Chevy.

I always have wonderful service at Ray Chevy. They are always accommodating and helpful when things are found to explain and offer options if appropriate.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

In and out service.

In and out service. Came in for a recall and overall inspection. Out in less than an hour.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

Very happy with the service I received from Ray Chevrolet

Very happy with the service I received from Ray Chevrolet in Fox Lake. I had an oil change and tire rotation done and they had me in and out of there in 30 mins!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

Service rep TJ was great.

Service rep TJ was great. Happy with the service that was preformed. Still need the extended warranty person to call me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

They Suggested to use my rewards to save money on oil

They Suggested to use my rewards to save money on oil change. And I got a car wash

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

Well luisi had problem with my truck took back on tue .

Well luisi had problem with my truck took back on tue .and guess cooking for Employees is more important then taking care of your Customers so one other guys help me but got go back to ray hopefully problem will be solved ..special when you on very tight budget

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

Service was good and quick.

Service was good and quick. Would definitely recommend to anyone who is looking for good service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Ray Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com