Reviews
They Suggested to use my rewards to save money on oil
They Suggested to use my rewards to save money on oil change. And I got a car wash
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Kyle was great!
Kyle was great! Fixed problem and very friendly. Would definitely recommend him to others I know
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
TJ Burke took care of our maintenance needs.
TJ Burke took care of our maintenance needs. Always good experience with the Ray Chevy maintenance department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Ray Chevy has a well managed service department with a
Ray Chevy has a well managed service department with a service staff that goes out of their way to make sure you’re being taken care of. I have bought my last 3 cars from Ray and would highly recommend them to anyone looking to buy a new vehicle or for servicing of their existing car. Thanks again, Jim Kellas
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chevrolet, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Schedule appointment times that run an hour to an hour
Schedule appointment times that run an hour to an hour and a half late. No communication between service dept and customer. Repair times that are grossly exaggerated. Indifferent to customer's needs. Worst service department I have ever dealt with.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. We apologize for your negative experience. Please reach out to our General Manager, George.
Great service luis very understand my fustration abaout
Great service luis very understand my fustration abaout the silverado problems and friendly and explain everything thankyou
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have been buying our cars for Many years at ray
We have been buying our cars for Many years at ray chevy and their service team is excellent. And the customer service ls second to none!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been coming to Ray since 2001.
I have been coming to Ray since 2001. 17 vehicles Ed Dembski is an awesome sales person and goes over backwards to help me out. Everyone is great from the sales team to the service team. I would not go to any other car dealership in the area.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rick from service is awesome!
Rick from service is awesome!!! Very helpful and kind. Thank you for all your help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What a great team Ray Chevrolet has in Fox Lake IL.
What a great team Ray Chevrolet has in Fox Lake IL. Took it in for some package work I requested and a couple issues I had. The team at Ray Chevrolet was exceptional in all aspects. The communication was out standing. I couldn't ask for any better. I was very pleased with the work that they did as well. Once again great team work to their employees.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair