Reviews
Make sure you stay on top of your own service
Make sure you stay on top of your own service records/receipts when visiting this dealership!!! Left the car today for a simple oil change and filter replacement. My wife received a call from the service advisor (Jonathan Fried) saying that we also needed a new battery. My wife mentioned to this advisor that she remembers having All American Chevy in Middletown, NJ replace the battery last year. Who happens to be the only dealer we intrusted our car with, since we purchased it their. Of which the advisor reviewed our service records and couldn’t find any such record. My wife then said to hold off on the new battery, as she wanted to check our receipts and asked that they only work on our original request until further notice. Within the hour of hanging up, she received another call from the service advisor apologizing and confirming we did in fact get a new battery last year (August) and that they performed a new test and miraculously, now we no longer need a new battery. We then had a speak with the GM (Tom Cedar), since this exchange with a defensive advisor left us more frustrated. Tom, went on to explain that he has had his own personal issues with this test machine and said that at times he would get false negatives on his demo car from this test machine. WHAT? How many false negatives have occurred at the customers expense? If my wife didn’t say we will check our receipts, we would have walked out of there dealership with an additional $300 unnecessary charge on a battery we didn’t need. This made us even more frustrated with the total exchange. Not to mention Jonathan said “I was that guy.” You’re 100% CORRECT, Jonathan! I’m that guy who isn’t about to be scammed by a dealership who just tried pulling a fast one on us and FAILED! Based on this experience, it’s likely we had this dealership replace a battery six months ago based on their recommendation, that likely didn’t need replacing. Maybe, it was a false negative then. We didn’t ask for a discount (not our intention), but they gave us a $37.99 VIP Discount anyway. Moral of the story, keep your own records/receipts and don’t get played! The Service department at a dealership is one key pillar to their financial success. Unnecessary, recommendations helps them meet their finacial goals. Two cars purchased and exclusive service loyalty over the past 12 years down the drain just like that! If this was VIP treatment, we are more than happy to take our business elsewhere!
Make sure you stay on top of your own service
Make sure you stay on top of your own service records/receipts when visiting this dealership!!! Left the car today for a simple oil change and filter replacement. My wife received a call from the service advisor (Jonathan Fried) saying that we also needed a new battery. My wife mentioned to this advisor that she remembers having All American Chevy in Middletown, NJ replace the battery last year. Who happens to be the only dealer we intrusted our car with, since we purchased it their. Of which the advisor reviewed our service records and couldn’t find any such record. My wife then said to hold off on the new battery, as she wanted to check our receipts and asked that they only work on our original request until further notice. Within the hour of hanging up, she received another call from the service advisor apologizing and confirming we did in fact get a new battery last year (August) and that they performed a new test and miraculously, now we no longer need a new battery. We then had a speak with the GM (Tom Cedar), since this exchange with a defensive advisor left us more frustrated. Tom, went on to explain that he has had his own personal issues with this test machine and said that at times he would get false negatives on his demo car from this test machine. WHAT? How many false negatives have occurred at the customers expense? If my wife didn’t say we will check our receipts, we would have walked out of there dealership with an additional $300 unnecessary charge on a battery we didn’t need. This made us even more frustrated with the total exchange. Not to mention Jonathan said “I was that guy.” You’re 100% CORRECT, Jonathan! I’m that guy who isn’t about to be scammed by a dealership who just tried pulling a fast one on us and FAILED! Based on this experience, it’s likely we had this dealership replace a battery six months ago based on their recommendation, that likely didn’t need replacing. Maybe, it was a false negative then. We didn’t ask for a discount (not our intention), but they gave us a $37.99 VIP Discount anyway. Moral of the story, keep your own records/receipts and don’t get played! The Service department at a dealership is one key pillar to their financial success. Unnecessary, recommendations helps them meet their finacial goals. Two cars purchased and exclusive service loyalty over the past 12 years down the drain just like that! If this was VIP treatment, we are more than happy to take our business elsewhere!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My wife and I have been buying cars from them for the
My wife and I have been buying cars from them for the past 25 years. Very happy with Johnny K and Kristen from finance. It’s always a pleasure dealing with them. They are like family to us
My wife and I have been buying cars from them for the
My wife and I have been buying cars from them for the past 25 years. Very happy with Johnny K and Kristen from finance. It’s always a pleasure dealing with them. They are like family to us
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jody, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been leasing cars from Jason Wysowata for the last
I have been leasing cars from Jason Wysowata for the last 12 years. We go to NJ (from Staten Island) for the incredible service and friendly atmosphere. The staff goes far and beyond to make sure we get the best deal possible and treats us like family. We hope Jason is there for years to come!
I have been leasing cars from Jason Wysowata for the last
I have been leasing cars from Jason Wysowata for the last 12 years. We go to NJ (from Staten Island) for the incredible service and friendly atmosphere. The staff goes far and beyond to make sure we get the best deal possible and treats us like family. We hope Jason is there for years to come!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing a car from all American Chevy was the most
Purchasing a car from all American Chevy was the most enjoyable purchase ever. The manager Mr Cedar was wonderful and the salesman Jason was outstanding. He sholuld definitely be voted for the Best Salesperson in All American Chevy. Could not ask for any better purchasing experience. Gerry Dicostanzo
Purchasing a car from all American Chevy was the most
Purchasing a car from all American Chevy was the most enjoyable purchase ever. The manager Mr Cedar was wonderful and the salesman Jason was outstanding. He sholuld definitely be voted for the Best Salesperson in All American Chevy. Could not ask for any better purchasing experience. Gerry Dicostanzo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gerry, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come!
John kokakis and Jimmy were amazing.
John kokakis and Jimmy were amazing. They are so laid back. They are like hanging out with cool family members. I received a great deal and left very happy. On occasion I will stop by just to say hello. That’s when they will stop whatever they are doing and come say hello. Amazing dealership.
John kokakis and Jimmy were amazing.
John kokakis and Jimmy were amazing. They are so laid back. They are like hanging out with cool family members. I received a great deal and left very happy. On occasion I will stop by just to say hello. That’s when they will stop whatever they are doing and come say hello. Amazing dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jason Wysowata - All American Chevy the best!
I can't say enough good things about this dealership's salesman. I stopped in for information and left leasing a brand new 2024 car! Jason Wysowata was wonderful, no pressure, knowledgeable and so easy to deal with. I would highly recommend this dealership and ask for Jason if you are deciding on a vehicle.
Jason Wysowata - All American Chevy the best!
I can't say enough good things about this dealership's salesman. I stopped in for information and left leasing a brand new 2024 car! Jason Wysowata was wonderful, no pressure, knowledgeable and so easy to deal with. I would highly recommend this dealership and ask for Jason if you are deciding on a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
All American Chevrolet...Jason rules!
My sales rep Jason was a superstar! I had a BAD weekend which resulted in my car being hydrolocked as a result of driving through high tide/full moon waters on the Jersey shore... bottom line: NEW engine $15k. I needed a vehicle replacement FAST. All American Chevrolet had my car (2020 Traverse) and Jason MADE IT HAPPEN! Dropped in at 10:30am to chat... Drove out @ 1:00pm with my new (to me) vehicle. Can't say enough good things about the experience. Thanks Jason... you da man!
All American Chevrolet...Jason rules!
My sales rep Jason was a superstar! I had a BAD weekend which resulted in my car being hydrolocked as a result of driving through high tide/full moon waters on the Jersey shore... bottom line: NEW engine $15k. I needed a vehicle replacement FAST. All American Chevrolet had my car (2020 Traverse) and Jason MADE IT HAPPEN! Dropped in at 10:30am to chat... Drove out @ 1:00pm with my new (to me) vehicle. Can't say enough good things about the experience. Thanks Jason... you da man!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Another amazing deal!!!!!!!!!!!!!!!!!!!
AMAZING,QUICK, FAIR, Jim R sales manager and Bill F gave us the red carpet treatment my son left with nice suv and a fair price. Fifth car bought from all american chevy would not go anywhere else.
Another amazing deal!!!!!!!!!!!!!!!!!!!
AMAZING,QUICK, FAIR, Jim R sales manager and Bill F gave us the red carpet treatment my son left with nice suv and a fair price. Fifth car bought from all american chevy would not go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Johnny K and staff were Great. Easy buying Process
I recently visited All American Chevy. to purchase a new car and had a fantastic experience. From start to finish, the staff at the dealership were friendly, knowledgeable, and accommodating. When I arrived, I was greeted by a salesperson Johnny K who took the time to listen to my needs and help me find the perfect car for me. They were patient as I test-drove several different models and answered all of my questions without any pressure or pushiness. Once I decided on the car I wanted, the financing process was a breeze. The manager Jimmy was upfront and transparent about all of the costs and fees associated with the purchase, and they worked hard to get me a great interest rate. Overall, I highly recommend All American Chevy to anyone in the market for a new car. The staff are professional, helpful, and committed to providing excellent customer service. I will definitely be returning to this dealership in the future.
Johnny K and staff were Great. Easy buying Process
I recently visited All American Chevy. to purchase a new car and had a fantastic experience. From start to finish, the staff at the dealership were friendly, knowledgeable, and accommodating. When I arrived, I was greeted by a salesperson Johnny K who took the time to listen to my needs and help me find the perfect car for me. They were patient as I test-drove several different models and answered all of my questions without any pressure or pushiness. Once I decided on the car I wanted, the financing process was a breeze. The manager Jimmy was upfront and transparent about all of the costs and fees associated with the purchase, and they worked hard to get me a great interest rate. Overall, I highly recommend All American Chevy to anyone in the market for a new car. The staff are professional, helpful, and committed to providing excellent customer service. I will definitely be returning to this dealership in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best place to buy a first car! P
Bill C was a professional and helped me through the entire sales process when purchasing my first car. I would recommend shopping for a new car here.
Best place to buy a first car! P
Bill C was a professional and helped me through the entire sales process when purchasing my first car. I would recommend shopping for a new car here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear you had a great experience working with Bill. Thank you for recommending us! We hope you enjoy your new vehicle.