Reviews
Highly satisfactory experience and service from old to
Highly satisfactory experience and service from old to new lease. Contact persons are professional and very accommodating.
Highly satisfactory experience and service from old to
Highly satisfactory experience and service from old to new lease. Contact persons are professional and very accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your feedback. We appreciate you recognizing our team's efforts at BMW of Tenafly and are glad to hear about your positive leasing experience.
Everyone was professional, courteous, and patient, and
Everyone was professional, courteous, and patient, and Marlend, Derrick, and Gage took all the time necessary to explain all details and answer all questions. The offer for my trade-in BMW was 10% greater than the one made by Carvana! BMW of Tenefly was the fourth dealership with which I have had dealings, and it was by far the best. I give BMW of Tenefly, and especially the persons with whom I dealt, my highest recommendation.
Everyone was professional, courteous, and patient, and
Everyone was professional, courteous, and patient, and Marlend, Derrick, and Gage took all the time necessary to explain all details and answer all questions. The offer for my trade-in BMW was 10% greater than the one made by Carvana! BMW of Tenefly was the fourth dealership with which I have had dealings, and it was by far the best. I give BMW of Tenefly, and especially the persons with whom I dealt, my highest recommendation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership when above and beyond to take care of my
This dealership when above and beyond to take care of my situation from begin to end. Thank you Jeff, Marlend and Derrick.
This dealership when above and beyond to take care of my
This dealership when above and beyond to take care of my situation from begin to end. Thank you Jeff, Marlend and Derrick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear our team could support you. Thank you for choosing BMW of Tenafly.
I had an extremely pleasant and seamless experience with
I had an extremely pleasant and seamless experience with Tenafly BMW. My salesperson Marlend Kaceli was knowledgeable, helpful, attentive and reliable.
I had an extremely pleasant and seamless experience with
I had an extremely pleasant and seamless experience with Tenafly BMW. My salesperson Marlend Kaceli was knowledgeable, helpful, attentive and reliable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with BMW of Tenafly. We're glad our team provided the support you needed. Wishing you all the best on your new journey with us.
Extremely easy process.
Extremely easy process. Marlend Kaceli was helpful, friendly, and extremely flexible. He made the entire process easy and smooth.
Extremely easy process.
Extremely easy process. Marlend Kaceli was helpful, friendly, and extremely flexible. He made the entire process easy and smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear that our team made the process seamless for you. Thank you for choosing BMW of Tenafly.
I have been a customer at this deal shop since they
I have been a customer at this deal shop since they began. Always treated well as a long term client
I have been a customer at this deal shop since they
I have been a customer at this deal shop since they began. Always treated well as a long term client
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great location, high quality team who know the cars very
Great location, high quality team who know the cars very well. BK and Derrick were great
Great location, high quality team who know the cars very
Great location, high quality team who know the cars very well. BK and Derrick were great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy you found our team knowledgeable at BMW of Tenafly. Thank you for your kind words and support.
Bought an X1 from them on July 14th and picked it up the
Bought an X1 from them on July 14th and picked it up the next day. Everything was very smooth. Caroline was the salesperson and she was great to work with. Not pushy but very helpful. I will be using them in the future.
Bought an X1 from them on July 14th and picked it up the
Bought an X1 from them on July 14th and picked it up the next day. Everything was very smooth. Caroline was the salesperson and she was great to work with. Not pushy but very helpful. I will be using them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear your experience with BMW of Tenafly was smooth and pleasant. We appreciate your kind words and look forward to assisting you again.
I had an excellent experience leasing my new BMW with
I had an excellent experience leasing my new BMW with Client Advisor Ricki Shamen, along with the finance and delivery teams. They made sure all aspects of the transaction went smoothly, they were organized and efficient. Great experience overall!
I had an excellent experience leasing my new BMW with
I had an excellent experience leasing my new BMW with Client Advisor Ricki Shamen, along with the finance and delivery teams. They made sure all aspects of the transaction went smoothly, they were organized and efficient. Great experience overall!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with our team at BMW of Tenafly. We appreciate your feedback and are pleased to hear everything went smoothly with your lease.
Ricki Shamen is the best, very thorough and detail
Ricki Shamen is the best, very thorough and detail oriented. Always available and prompt with follow up. She made the whole process a pleasure.
Ricki Shamen is the best, very thorough and detail
Ricki Shamen is the best, very thorough and detail oriented. Always available and prompt with follow up. She made the whole process a pleasure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear our team could assist you so effectively throughout the process. Your kind words resonate with our values here at BMW of Tenafly. Thank you for sharing your experience.