Reviews
The dealership treats you very professional as soon as
The dealership treats you very professional as soon as you pull up with your car.Some one comes over to talk to you.
The dealership treats you very professional as soon as
The dealership treats you very professional as soon as you pull up with your car.Some one comes over to talk to you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad to hear that our team made you feel welcomed and valued from the moment you arrived. Providing professional and attentive service is very important to us. We appreciate your feedback and look forward to assisting you again!
Two of the best in Service at Mercedes-Benz of Paramus
Two of the best in Service at Mercedes-Benz of Paramus are Ben Wright and Lee Reyes. Once you purchase or lease a car from a Delearship, the entire team becomes a family affair. Thankfully , both Lee and Ben are like having the best brothers anyone could ever hope for.. Their individual dedication to unparalleled service far exceeds all expectations. Ben and Lee are committed to a a smooth and efficient service journey. You know you are in the best of hands as you are guided through the process of service, loaner needs and follow-up in such a manner that you feel safe, well taken care and confident that the job will be done correctly. Thank you to both Lee and Ben for their amazing job performance… they are always willing to go the extre mile!! Respectfully - Loretta V & Alexandra T.
Two of the best in Service at Mercedes-Benz of Paramus
Two of the best in Service at Mercedes-Benz of Paramus are Ben Wright and Lee Reyes. Once you purchase or lease a car from a Delearship, the entire team becomes a family affair. Thankfully , both Lee and Ben are like having the best brothers anyone could ever hope for.. Their individual dedication to unparalleled service far exceeds all expectations. Ben and Lee are committed to a a smooth and efficient service journey. You know you are in the best of hands as you are guided through the process of service, loaner needs and follow-up in such a manner that you feel safe, well taken care and confident that the job will be done correctly. Thank you to both Lee and Ben for their amazing job performance… they are always willing to go the extre mile!! Respectfully - Loretta V & Alexandra T.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Loretta and Alexandra, for your heartfelt and thoughtful words. We’re truly honored to have Ben and Lee on our team, and it means so much to hear how their dedication, professionalism, and care have made such a lasting impression. We agree that they consistently go the extra mile to ensure every service experience is smooth, supportive, and trustworthy. Your kind feedback is deeply appreciated, and we’re grateful to have you as part of the Mercedes-Benz of Paramus family.
The service was very prompt.
The service was very prompt. They kept me informed of what was taking place. The experience was excellent..
The service was very prompt.
The service was very prompt. They kept me informed of what was taking place. The experience was excellent..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that you had an excellent experience and that our team kept you informed throughout the service. We appreciate your support and look forward to serving you again!
It was very comfortable as it was very friendly and
It was very comfortable as it was very friendly and professional. I'm going to introduce it to my friends and family.
It was very comfortable as it was very friendly and
It was very comfortable as it was very friendly and professional. I'm going to introduce it to my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re so glad you had a comfortable and friendly experience. We truly appreciate your recommendation to friends and family and look forward to serving you all in the future!
Excellent and quick service.
Excellent and quick service. Scheduling, drop off, payment and pickup are a breeze. Communication before and during simple thru text.
Excellent and quick service.
Excellent and quick service. Scheduling, drop off, payment and pickup are a breeze. Communication before and during simple thru text.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re glad to hear the process was smooth and convenient for you. We appreciate your feedback and look forward to assisting you again in the future.
Excellent after sale service.
Excellent after sale service. Good follow up. Excellent communication during the service to keep client informed
Excellent after sale service.
Excellent after sale service. Good follow up. Excellent communication during the service to keep client informed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re happy to hear you enjoyed our after-sale service and communication. Keeping our clients informed is a top priority, and we look forward to assisting you again.
The advisor guided me through the process very carefully
The advisor guided me through the process very carefully and my car maintenance was performed.
The advisor guided me through the process very carefully
The advisor guided me through the process very carefully and my car maintenance was performed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re glad to hear that our advisor guided you through the process and that your car maintenance was completed smoothly. We appreciate your feedback!
Very friendly staff fast service and can’t go wrong with
Very friendly staff fast service and can’t go wrong with a clean facility and free coffee water
Very friendly staff fast service and can’t go wrong with
Very friendly staff fast service and can’t go wrong with a clean facility and free coffee water
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re happy to hear you enjoyed the friendly service, quick visit, and our clean and comfortable facility. We look forward to seeing you again, and the coffee and water will be waiting!
Theresa sets the example in everything she does.
Theresa sets the example in everything she does. I adore her for all the right reasons.
Theresa sets the example in everything she does.
Theresa sets the example in everything she does. I adore her for all the right reasons.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing such thoughtful feedback! We’re so glad to hear how much you appreciate Theresa and the wonderful example she sets. We’ll be sure to share your kind words with her.
Was very impressed with the entire team My experience
Was very impressed with the entire team My experience was really good I’m definitely coming back
Was very impressed with the entire team My experience
Was very impressed with the entire team My experience was really good I’m definitely coming back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re so glad to hear you had a great experience with our team. We look forward to welcoming you back again in the future!