Reviews
EXCEPTIONAL SERVICE!
I cannot provide enough positive feedback about my interactions with John Medrano, Mike Lee and Jenssy Diaz this morning. They were attentive, fast to provide accurate, detailed answers to my questions and extremely professional. Just nice guys all around and the experience of leasing a car with them was an utter joy. Who says that about having to spend their morning at a car dealership!?! No, I'm not a lonely lunatic. I'm a busy mom with two small children. For them to take the time and care to provide me EXACTLY with what I wanted and to do so with such friendliness and aptitude compelled me to recommend them highly as the dream team at DCH Paramus Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this amazing review. We are so grateful for your kind comments and feedback about your recent experience leasing a car at our dealership. We really appreciate hearing from you, your satisfaction is very important to us! Thanks for coming to see us, and I hope that you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes
Leased a new 2015 Honda CRV EXL
We recently leased a new 2015 Honda CRV EXL from DCH Paramus Honda and the entire experience was very smooth and pleasant. Hamad Deeb was our sales person. Hamad was friendly, professional and extremely knowledgeable. He was very attentive and made sure we got exactly what we were looking for. There was no pressure placed on us. Hamad was also very patient in explaining to us how all the features in the CRV worked. Bobby Tranquilli handled the finance side of the lease and he also was friendly, pleasant and knowledgeable. This was the best experience by far we ever had at any dealership and we will definitely purchase our next vehicle from DCH Paramus Honda and will recommend them to all our family and friends. Thank you Hamad and DCH Paramus Honda!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide us with this review. We really appreciate hearing from you, your feedback is very important to us. Your kind words about Hamad are very much appreciated! I am so glad that your experience was a great one, and I hope that you will let us know if there is ever any way that we can be of service to you in the future. Enjoy your 2015 Honda CRV EXL! Sincerely, Wael Yunes
Excellence in Customer Service
Overall, the experience was great. The sales representative conducted himself with professionalism throughout the process. He also showed great interest in the product I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for letting us know about your recent visit to our dealership. I am glad to hear that your experience was a great one overall. Thank you for making the choice to come see us, and I hope you will let us know if there is anything that we can assist you with in the future. Sincerely, Wael Yunes
Great Service
Everyone we worked with was attentative, friendly and very professional. With multiple children in tow, our Salesperson made our car purchasing experience as stress free as humanly possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide us with this review. We really appreciate hearing from you, your feedback is very important to us. I am so glad that your experience was a great one, and stress-free too. Thank you for making the choice to come see us, and I hope that you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes
Purchased new 2015 Honda CRV
We purchased 2015 Honda CRV. Alex Bernabe was our sale person. We purchased 2015 Honda CRV. Alex Bernabe was our sale person. He is a knowledgeable, professional and friendly. Best part we liked about him was no pressure on us. Mike Ehirim took care of finance was also helpfull, polite and friendly. This is our second car from Paramus Honda and we will recommend Paramus Honda and Alex to our friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide us with this review. We really appreciate hearing from you, your feedback is very important to us. I am so glad that your experience was a great one, and I hope that you will let us know if there is ever any way that we can be of service to you in the future. Enjoy your 2015 Honda CRV! Sincerely, Wael Yunes
Leasing a new Honda Accord
We recently leased a 2015 Honda Accord from DCH Honda in Paramus, NJ. We have worked with Steve Chen in the past and as before, he was very helpful and fair. The process was very efficient and easy . Special thanks to Hamad Deeb who helped me learn about all the new features of the car, including the Bluetooth, Navigation system, audio system and other settings. He is an excellent teacher and very patient and his personality made the process enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2015 Honda Accord.
We recently leased a 2015 Honda Accord from DCH Honda in Paramus, NJ. Everything involved with the process went smoothly and quickly and we felt that the lease price was fair. This car has many new ( to me) "bells and whistles"and I really appreciate Hamad Deeb's very instructive tutorial ( and his patience!) as I was learning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide us with this review. We really appreciate hearing from you, your feedback is really important to us. I am so glad that your experience was a smooth one, and I hope that you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes
2015 CR-V EX AWD Lease
I was in bit of a jam from a purchase from two cars prior and the negative equity was still hanging over me. John went above and beyond and crunched the numbers to get me right where I want to be. AAAAAAA+++++ serive ...thank you John Delgado I will definatley be back!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide us with this review. We really appreciate hearing from you, your feedback is very important to us. I am so glad that your experience was a great one, and I hope that you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes
Excellent Custome Service
Nat went on and beyond to help us get a good deal on our 2015 Honda Accord. He was very patient and very nice. He followed up with us everyday to make sure we were okay and kept us posted with the details. He also gave us good recommendations on the car we purchased. Would higher recomend for any question and help on purchasing a car. It was a pleasure to have him as my sales person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for coming in to see us, and for this excellent review. We really appreciate hearing from you, your feedback regarding your experience with our dealership means a lot to us. I am especially happy to hear that Nat was able to help you find the right car for you and went above and beyond to ensure that you got the best deal possible. Enjoy your 2015 Honda Accord, and please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes
Third new car with Alex
This was my third new car from Alex and I knew from experience he would give me a good deal without the hassles. I also knew that I would not be spending my evening at the dealership because of how quickly and smoothly the process went.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide us with this review. We really appreciate hearing from you, your feedback is very important to us. I am so glad that your experience was a great one and hassle-free as it should be. Your continued patronage is greatly appreciated. I hope that you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes