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DCH Paramus Honda

(6,310 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,310 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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AMAZING! JUST AMAZING!

So, we have a family of five with all above 15. This was our second car from Honda and we're are satisfied. Our first care was an Accord which was also decent but this car was amazing. The size is elephantine and high-tech. Perfect service! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

Smooth leasing process

My goal was to lease a Honda Pilot and not have to haggle for hours or waiting several hours for the process. Walking in on a Saturday late and was quickly setup with a sale person Juan, soon after agreed on price less then expected that i was happy with. The finance process was smooth and quick. The truck was prepped and ready to be driven off after demo of the new features. DCH exceeded my expectation. I would recommend to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

Very helpful and a great friend

Kadir Karagoz of DCH Paramus has been a great help to buy my car from over the years. I have kept visiting Mr. Karagoz due to the good service and the professionalism he gives. Mr. Karagoz was very knowledgeable about the prices given and had offered great deals. I am glad to have met Mr. Karagoz and would highly recommend him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

2019 odssey ex-l navi/res

Kadir Karagoz of DCH Paramus has been a great help to buy my car from over the years. I have bought several cars. Karagoz due to good service and professionalism. he gives. Mr. Karagoz vas very knowledgeable about the prices are given and had offered deals. I would highly recommend him to others. If it was not for the DCH Paramus Honda Karagoz Kadir, I did not think to come back there. BY Yilsen Sahin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

Great person.

Adolfo Marte explained everything perfectly, no confusions what’s so ever. The process went by really smoothly. Adolfo Marte was Very informative when it comes to the best prices he can get.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

Great dealership

Dennis Estrada was a great sales person , takes you step by step with the whole process and really does it from his heart . Same for Alberto , super helpful and honest . I would definitely return to get another vehicle . I’m satisfied with my purchase t

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

Adolfo es un santo

Adolfo nos ayudo bastanta. Es bien amable, professional y paciente. Nos contestos todas nuestras preguntas y nos explico cada paso del processo detalladamente. 100% recomendable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

Adolfo me salvó

Yo tenía un problema que yo creía que no podía arreglar. Vine para DCH Honda y Adolfo me hablo de una vez con una sonrisa. Yo le expliqué mi problema y el me dijo que siempre se encuentra una manera. El me aseguro que el me iba ayudar y no fue mentira. Yo salí de DCH Honda aliviado y feliz y todo fue gracias a Adolfo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are happy to hear that you had a wonderful experience while visiting us. We thank you for your feedback and hope to see you again in the future!

Prepare to be taken for a ride in negotiation

Am stuck with them until 2021. Then they’ll rip me off when I don’t renew with another lease. They lie. Change words around ( of course after you sign during the process.). Prepare to sit with them for 4-5 plus hours just to get less ripped off. At end of lease. No matter how pristine shape car is in. They’ll find a way to make up defects. Then bill you for it. If you renew before end of first lease. Be prepared to pay double premium. Until the first lease is up. It’s a way they make additional commission. As for the cars. They are high quality. Just prepare for unnecessary ride and phoney/charmed Ny employees. The negotiation=interrogation at DCH Honda

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Unfortunately, we were unsuccessful in finding your name in our system. Please feel free to email me at mlee@dchusa.com to find a solution to this situation. Thank you.

Customer service

Ray was a pleasure to work with. Didn’t make us feel taken advantage of. Only issue is the back and forth nonsense with the boss but that’s not his fault. Everyone does it. But overall Ive bought 3 cars from this dealership and have been pleased.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review with us! We are happy to hear that Ray provided you with such excellent assistance. However, we are sorry to hear that you were not completely satisfied with your experience. Please give us a call when you have a moment of time, we would like to further discuss the situation. (201) 426-4676