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DCH Paramus Honda

(6,310 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,310 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Best service experience at a dealership

I brought in my car for service and was fortunate enough to be assigned to Terrance Persaud. He made sure that my car was serviced as quickly and efficiently as possible. In all my years of bringing my car to DCH Paramus Honda, this was by far the most pleasurable experience. He continually checked in with me to give me updates on my service. I could not have been happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

Another Honda Win

We have been buying/leasing Hondas with this dealership for over 15 years and have always worked with Alex Bernabe. He always makes our experience wonderful every time with his knowledge and professionalism. This time we leased a CRV and Alex worked hard to get us a fantastic deal. We could not be more happy and will be back again in December to release our Honda Accord. Thanks again, Alex, for always taking amazing care of us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

Great Lease Deal!

We just closed our second deal with Honda for our new Oddissy 2019! The sales person was Jenssy Diaz and I have to say that he did all his best to get to the price that we could afford. My husband is not an easy guy to negotiate with but at the end, it happened! So, we are glad to continue our business with Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

thank you

the process was long, but good customer services, i would say thank you to jensy, and kelvin in finance, very proffesional, and always trying to help, 5 star for then.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

Be careful

This dealership is very busy. The sales staff is nice but they are in a rush to make the sale. Be careful and don’t sign anything without a full explanation. Credit matters if you purchase or lease. I was told it did not matter with a lease and that was the wrong information. Be very careful.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize if you did not have a five-star experience with us. If you would be willing to speak with us, we would like to discuss your experience in further detail. Please five us a call at (201) 426-4676 when you have a moment of availability.

Always A great experience

Alex has taken care of us for years and makes the process very simple. Pricing is very competitive. Never a need to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

More like Alex “The MAN” Bernabe

This has been our 5th car from this dealership and from Alex, He’s always been an honest and pleasant guy to work with. Highly recommended and he’ always treat us like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

Wonderful experience

First time to buy a 2019 new car in Paramus Honda. Very happy to have Mr. Omar Saleh to help us for the entire process. He is very friendly, helpful and patient, a great salesman. Thank you, Omar! Besides, the manager, finance and delivery services, all the team members made things going smoothly and let us always feel very comfortable. Thank you all, for a wonderful experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

Good experience.

Answered all my questions. Took time and patience with my color preference on my brand new car. I highly recommend seeing Kamal, he’s a good businessman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

Everyone was so efficient!

The process of buying a car feels very long usually but I felt like they definitely streamlined it and got me in and out! Thanks for the team effort!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.