Reviews
Best service experience at a dealership
I brought in my car for service and was fortunate enough to be assigned to Terrance Persaud. He made sure that my car was serviced as quickly and efficiently as possible. In all my years of bringing my car to DCH Paramus Honda, this was by far the most pleasurable experience. He continually checked in with me to give me updates on my service. I could not have been happier!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.
Another Honda Win
We have been buying/leasing Hondas with this dealership for over 15 years and have always worked with Alex Bernabe. He always makes our experience wonderful every time with his knowledge and professionalism. This time we leased a CRV and Alex worked hard to get us a fantastic deal. We could not be more happy and will be back again in December to release our Honda Accord. Thanks again, Alex, for always taking amazing care of us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.
Great Lease Deal!
We just closed our second deal with Honda for our new Oddissy 2019! The sales person was Jenssy Diaz and I have to say that he did all his best to get to the price that we could afford. My husband is not an easy guy to negotiate with but at the end, it happened! So, we are glad to continue our business with Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.
thank you
the process was long, but good customer services, i would say thank you to jensy, and kelvin in finance, very proffesional, and always trying to help, 5 star for then.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.
Be careful
This dealership is very busy. The sales staff is nice but they are in a rush to make the sale. Be careful and don’t sign anything without a full explanation. Credit matters if you purchase or lease. I was told it did not matter with a lease and that was the wrong information. Be very careful.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We apologize if you did not have a five-star experience with us. If you would be willing to speak with us, we would like to discuss your experience in further detail. Please five us a call at (201) 426-4676 when you have a moment of availability.
Always A great experience
Alex has taken care of us for years and makes the process very simple. Pricing is very competitive. Never a need to go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.
More like Alex “The MAN” Bernabe
This has been our 5th car from this dealership and from Alex, He’s always been an honest and pleasant guy to work with. Highly recommended and he’ always treat us like family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.
Wonderful experience
First time to buy a 2019 new car in Paramus Honda. Very happy to have Mr. Omar Saleh to help us for the entire process. He is very friendly, helpful and patient, a great salesman. Thank you, Omar! Besides, the manager, finance and delivery services, all the team members made things going smoothly and let us always feel very comfortable. Thank you all, for a wonderful experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.
Good experience.
Answered all my questions. Took time and patience with my color preference on my brand new car. I highly recommend seeing Kamal, he’s a good businessman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.
Everyone was so efficient!
The process of buying a car feels very long usually but I felt like they definitely streamlined it and got me in and out! Thanks for the team effort!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.