Reviews
Dream car made affordable.
I recently (early October) purchased a car through Phillips in Frankfort. The staff member Joe L. helped me tremendously and was able to make my dream car affordable. If you're looking for a new or used car I would most definitely look here first! Even if you don't like the Chevy brand they do have other great cars here. Would recommend to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write a review. Congratulations on the purchase of your dream car :) Your business is very much appreciated. Happy motoring!
No Pressure Dealership
We just purchased a new vehicle this evening at Phillips Chevrolet. We didn't need a new car right now, but eventually we were looking to trade in one of our cars and purchase a new or used vehicle with 3rd row seating to accommodate our family. We were pleasantly surprised with the customer service at Phillips. We were referred to Joe Luque by a friend and he was wonderful to work with. He didn't pressure us on features or after market accessories we weren't interested in, he just helped us find the best vehicle for us within our price range. We would highly recommend this dealership and Joe to help you with your new car purchase. Very friendly, clean and accommodating dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a review. Please thank your friend fore referring you to Joe Luque :) I will pass your very kind words on to Joe. Enjoy the 3rd row seating in your new vehicle! Happy motoring!
RAMI ROCKS
Rami made me feel like it was possible to become the owner a new car. He made sure to answer all my questions. Looking for a new car he is the person to ask. I am so happy to have has his help. There is no question he made sure I had the perfect car. Thank you so much!! Being 27 and having a brand new car man it is amazing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a review. Congratulations on your new car purchase!! I will pass your kind words on to Rami. Happy motoring!!!
Great Customer Service and Help
Rami did a great job to get me into a Chevrolet Volt. His assistance, customer service and assistance was the best. He made what is usually a laborious process into a pleasant experience. I am happy my friend referred me to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a review. Please thank your friend for referring you to Phillips Chevrolet! We appreciate your business. Happy motoring in your Volt :)
Superb costumer service'n
Superb customer service!! For the most part, it’s hard to have a “good “experience when purchasing a vehicle. In my opinion, buying a car is just not structured to be simplistic and enjoyable. In fact, I have purchased several cars and I cannot name not one time I had a good experience; not until my experience at Phillips Chevrolet in Frankfort, IL. I came into the lot to purchase my daughter a car for her 18th birthday and I must say the customer service there was superb! From the initial phone call with Keith to sells rep (Joe Luque) to the financing depart (Emir Cordic), I was treating like a VIP purchaser. Joe made sure I was satisfied with my purchase and not just settling for nothing less than what I wanted. Joe was also my advocate in which he made sure I stayed within my price of affordability while helping me get the car that I wanted. Amir (financing) took his time explaining the loan details so that I can have a better understanding. I look forward to making another purchase at your facility and I will definitely recommend this dealership for purchasing vehicl Thanks, Urshala Palmer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write such a nice review :) "Superb customer service" is on of our goals!! Welcome to the Phillips Family! What a great 18th birthday present for your daughter! We know there are many dealerships and we are thankful that you chose ours! Happy motoring to your daughter!!!!
Great dealer
Great dealer who was easy to deal with and great with communication and service even after the car buying process. Very knowledgeable about the cars and helpful in finding the right one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a review. Your kind words and your business are very much appreciated. Happy motoring!
Phillips Chevrolet Frankfort il
I am very Happy with my new Chevy Equinox 2LT The service people and sales people always are checking to see how your car is doing. Christine in Service is the Best. Ryan Swindle in Sales is also the BEST I would recommend this place for the service and how they care for the person and your car . They want you to be happy when you leave this place . I have bought cars everywhere else This place is the Best for EVERYTHING Thanks Everyone ZK
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write a review. "The best place for everything" is so nice of you to say :) We appreciate you choosing Phillips Chevrolet for sales and the service of your vehicle. Your referrals are appreciated as well. Happy motoring!
Got My Equinox
Chuck Yzaguirre made purchasing my Equinox the most fun I ever had buying my car. Deal was made over the phone and I got an unbelievable deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a review. We are glad that your experience purchasing a vehicle from Chuck at Phillips Chevy is the most fun you ever had buying a car. Your business is very much appreciated. Happy motoring!
GREAT service
Paul Nelson greeted me and we discussed my issue. He said it was covered under warranty. I made an appointment and was able to get a loaner vehicle at that time. So far I'm very pleased with the outcome. I'm looking forward to work with Paul in the future. Great job, Great service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review. We appreciate you choosing Phillips Chevrolet to service your vehicle. We're glad our loaner program came in handy for you. Happy motoring!
Great experience
Tim was great to work with! This was our second time buying a truck from this dealership and we were very pleased. When you go to buy your next Chevrolet, see Tim!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write a review. We appreciate your continued business and your referrals. Happy motoring!