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Joe Heidt Motors

(207 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

(207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Heidt Motors from DealerRater.

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The service department lacks transparency in its pricing

The service department lacks transparency in its pricing and seems primarily focused on upselling. The team’s approach gives the impression that customer care is not a priority.

The service department lacks transparency in its pricing

The service department lacks transparency in its pricing and seems primarily focused on upselling. The team’s approach gives the impression that customer care is not a priority.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your experience with us. Here, we strive to deliver transparency and thorough communication to all our customers. I want a chance to speak with you regarding the car-buying experience you had with our Sales Team. When you have a moment, please provide me with your preferred contact information to discuss this further. Sincerely, Scott Bisig General Manager scott@joeheidt.com

Consumer response

Hi, this review is about the service team. My experience of purchasing the car had no issues. Unfortunately, not being able to service the car where you purchase it is an issue for sure. I appreciate you reaching out Scott.

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I had a very positive experience here when leasing my

I had a very positive experience here when leasing my first car! Super helpful and awesome staff.

I had a very positive experience here when leasing my

I had a very positive experience here when leasing my first car! Super helpful and awesome staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Appreciate your feedback! We're glad our team could help with your leasing process.

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We were interested in buying an SUV, and decided to begin

We were interested in buying an SUV, and decided to begin searching a few brands. We chose to look at VW first since we already owned a Passet that had been purchased at Joe Heidt Motors. We have been very pleased with the car, and service we received. We walked out having purchased a TAOS. The car what exactly what we were looking for, and the price was right. The service we received from Chris N., Robert and Michael D was excellent. Gentlemen, a job well done.

We were interested in buying an SUV, and decided to begin

We were interested in buying an SUV, and decided to begin searching a few brands. We chose to look at VW first since we already owned a Passet that had been purchased at Joe Heidt Motors. We have been very pleased with the car, and service we received. We walked out having purchased a TAOS. The car what exactly what we were looking for, and the price was right. The service we received from Chris N., Robert and Michael D was excellent. Gentlemen, a job well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that! We’re glad our team could help you find the right VW TAOS at Joe Heidt Motors. Enjoy your new vehicle.

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Matthew was a great sales person he pointed me in the

Matthew was a great sales person he pointed me in the right direction if what car I wanted . He was also fair competent and patient. Jackie F

Matthew was a great sales person he pointed me in the

Matthew was a great sales person he pointed me in the right direction if what car I wanted . He was also fair competent and patient. Jackie F

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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We were in quest of a 7-seater SUV and test-drove

We were in quest of a 7-seater SUV and test-drove multiple Makes before visiting this dealership to explore the 2025 Volkswagen Atlas Premium R-Line. Our sales consultant, Chris Napolitano, was exceptionally nice, informative and patient. He thoroughly explained all the features and was very professional in guided us through the entire process, making our car-purchasing experience seamless and enjoyable. Thanks to Chris Napolitano and Mike from finance, purchasing our vehicle from Joe Hiedt was a truly positive experience! We love our vehicle and are truly enjoying it!!

We were in quest of a 7-seater SUV and test-drove

We were in quest of a 7-seater SUV and test-drove multiple Makes before visiting this dealership to explore the 2025 Volkswagen Atlas Premium R-Line. Our sales consultant, Chris Napolitano, was exceptionally nice, informative and patient. He thoroughly explained all the features and was very professional in guided us through the entire process, making our car-purchasing experience seamless and enjoyable. Thanks to Chris Napolitano and Mike from finance, purchasing our vehicle from Joe Hiedt was a truly positive experience! We love our vehicle and are truly enjoying it!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Joe Heidt Motors. It’s great to hear that our team made your purchase of the 2025 Volkswagen Atlas Premium R-Line smooth and enjoyable. We hope you continue to enjoy your new vehicle!

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The dealership has been our go to for years.

The dealership has been our go to for years. This is my fourth car lease from Joe Heidt. Our sales consultant, Chris Napolitano was incredibly helpful and honest. He got us exactly what we were looking for at a great price. He was straightforward and easy to work with. This was the easiest car lease experience I have had!

The dealership has been our go to for years.

The dealership has been our go to for years. This is my fourth car lease from Joe Heidt. Our sales consultant, Chris Napolitano was incredibly helpful and honest. He got us exactly what we were looking for at a great price. He was straightforward and easy to work with. This was the easiest car lease experience I have had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and kind words about our team at Joe Heidt Motors. We're glad to know you had such a seamless leasing experience, especially with the assistance from our sales consultant. Enjoy your new vehicle!

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Matt is absolutely fantastic got me in and out in less

Matt is absolutely fantastic got me in and out in less than 45 minutes hassle free and I got the deal I wanted

Matt is absolutely fantastic got me in and out in less

Matt is absolutely fantastic got me in and out in less than 45 minutes hassle free and I got the deal I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Is very bad dealer be careful what you sign it’s not

Is very bad dealer be careful what you sign it’s not good. His service is not good. Service is not good. Everything is not good.

Is very bad dealer be careful what you sign it’s not

Is very bad dealer be careful what you sign it’s not good. His service is not good. Service is not good. Everything is not good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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From the moment you enter this ‘Boutique’ VW Dealership

From the moment you enter this ‘Boutique’ VW Dealership you are reminded of an era when family-owned businesses dominated the new car landscape. Joe Heidt is still such a place. Chris N. personal touch eased / paved the way from initial phone inquiry to final purchase —ambassador in action, engaging others (Trevor S. in Service) to help with technical probing questions …

From the moment you enter this ‘Boutique’ VW Dealership

From the moment you enter this ‘Boutique’ VW Dealership you are reminded of an era when family-owned businesses dominated the new car landscape. Joe Heidt is still such a place. Chris N. personal touch eased / paved the way from initial phone inquiry to final purchase —ambassador in action, engaging others (Trevor S. in Service) to help with technical probing questions …

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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The only reason I'm giving this dealership a 5 is because

The only reason I'm giving this dealership a 5 is because of Chris N. He was very helpful and easy to talk to. He got my fiance and I into a new lease that was workable in our budget.

The only reason I'm giving this dealership a 5 is because

The only reason I'm giving this dealership a 5 is because of Chris N. He was very helpful and easy to talk to. He got my fiance and I into a new lease that was workable in our budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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