Reviews
Great experience and amazing service,Samy was great!
Great experience and amazing service,Samy was great! was very personable and helpful. He was a great advocate and got me a great deal. Definitely check them out, and ask for Samy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with Samy and that he provided amazing service. We appreciate your recommendation to check us out and ask for Samy. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future!
Samy,made it happened for me to get the vehicle I desired
Samy,made it happened for me to get the vehicle I desired for my wife. I want to thank the team for effort and patience dealing with me... Thank you I will see you guys in three years as always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience! We're delighted to hear that Samy helped you get the vehicle you desired for your wife. Your appreciation for our team's effort and patience means a lot to us. We look forward to seeing you again in three years! If you need anything in the meantime, please don't hesitate to reach out.
I am not sure how they are rated #1 in the area.
I am not sure how they are rated #1 in the area. Inquired about a vehicle or possibly ordering one. Response was good the first time I submitted information on cars.com. Once they have your information, especially email they spam your ema with vehicles you have no interest in, easily 2 emails a day. I was informed to email trade information which I did, emailed it within a day, never got a response, called a few weeks later, left a message to the same guy, never got a return call. Called/emailed again 2 weeks later to see if they are interested still, and spoke with another sales lady, she said she would help. Eventually she said there is a mark up on the car, lol. We are in 2024…with rates averaging 7%. Unless this dealership is still in covid era…even Porsche don’t go for mark up right now. I got a quote from another Lexus dealer a little farther away with a discount off MSRP, and she had the audacity to say there is a mark up. Don’t waste your time, find another dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at 973 890 5900 ext. 6259. Thank you.
Love it!
Love it!!! Thank Samy for work with us. Everything nice and easy. Great services and best coffee.!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you loved your experience with us, and we'll be sure to pass along your thanks to Samy. We're glad everything was nice and easy for you, and that you enjoyed our great services and the best coffee! If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing us, and we look forward to providing you with excellent service again in the future!
Samy Hatem Wonderful service!
Samy Hatem Wonderful service! Samy is the best!!! Wonderful service! Samy is the best!!! Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with Samy Hatem. Providing exceptional service is our top priority, and we're delighted that Samy has exceeded your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!
Great service and H Samy was a great sales person.
Great service and H Samy was a great sales person. Will be back again when lease is up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful feedback! We're delighted to hear that you received great service and that H Samy was a fantastic salesperson for you. We appreciate your loyalty and look forward to assisting you again when your lease is up. If you have any further questions or need assistance in the meantime, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!
Very professional and attentive to all my car needs.
Very professional and attentive to all my car needs... Hatem Samy is a great salesmen and I'll refer him to anyone looking to buy a Lexus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's fantastic to hear that Hatem Samy provided such professional and attentive service to meet all your car needs! We're thrilled to hear that you had a great experience with him and that you're willing to refer him to others looking to buy a Lexus. Thank you for sharing your positive feedback, and we'll be sure to pass along your kind words to Hatem. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!
Had great experience with HSamy getting out of my acura
Had great experience with HSamy getting out of my acura lease and purchasing IS 350 Fsport Great performance vehicle very happy and definitely recommend Samy very professional and informative with great attitude and experience will definitely come back for another vehicle soon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's fantastic to hear about your great experience with HSamy! We're thrilled that he helped you transition out of your Acura lease and into your new IS 350 Fsport. It's wonderful to know that you're enjoying your new performance vehicle and that HSamy's professionalism, information, and positive attitude made the process enjoyable. Thank you for recommending HSamy and for sharing your positive feedback. We'll make sure to pass along your kind words to him. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!
H Samy helped in purchasing our new car, was very
H Samy helped in purchasing our new car, was very helpful. Thanks for the deal 👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience! It's wonderful to hear that H Samy was very helpful in assisting you with your new car purchase. I'm glad you're pleased with the deal. If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your new car! 👍
Samy helped me purchase my first car!
Samy helped me purchase my first car! Got a great deal, very helpful. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That's fantastic news! Congratulations on purchasing your first car with Samy's help. I'm glad to hear you got a great deal and that Samy was very helpful throughout the process. If you have any questions or need assistance in the future, don't hesitate to reach out. Enjoy your new car!