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Perillo BMW

(677 reviews)
Visit Perillo BMW
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 10:00am–8:00pm 7:00am–6:00pm
Tuesday 10:00am–8:00pm 7:00am–6:00pm
Wednesday 10:00am–8:00pm 7:00am–6:00pm
Thursday 10:00am–8:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (312) 448-9735 (312) 448-9735
Used (312) 273-6503 (312) 273-6503
Service (312) 635-7094 (312) 635-7094

Reviews

(677 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Perillo BMW from DealerRater.

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Frank was a great salesperson and made our experience...

Frank was a great salesperson and made our experience very enjoyable. He demontrated the usage of the vehicle, kept me informed about the status of the vehicle and was personally an honest individiual. I would definitely recommend Frank and Perillo to others and plan to come back to Frank for my future BMW purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My wife and I were looking to get rid of my old vehicle...

My wife and I were looking to get rid of my old vehicle and upgrade to an X3. While my wife had purchased two other BMWs from Perillo this was my first time. Actually, my first time buying a car from a dealership, period. While we were once Chicago residents we have since moved out of state but still wanted to do business with Perillo. We began our shopping online and then expressed interest over the phone with one of the Sales members. They quickly got us our financing and negotiated a good deal which included a trade-in on my old vehicle. We made the 5 hour drive on Memeorial Day morning to Perillo to pick up our vehicle. Do to an emergency our sales guy was gone on that day but we were lucky enough to have Vanessa Carr available to help us. After going over the deal we negotiated over the phone Vanessa pointed out another vehicle in their inventory that was an overall better purchase. She did this in a very professional way and we did not feel as though she was trying to "up sell" us. In the end we drove away with a CPO X3 still under warranty and 3 years newer than the one we came out to buy all within the budget we had set for ourselves. The experience I had proves to me why my wife was adamant on purchasing from Perillo and Vanessa Carr only sweetened the deal. We will certainly be back when it come time to retire her BMW. Thanks Perillo BMW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Originally initiated my search online and was then...

Originally initiated my search online and was then contacted by Sebastian. Throughout the process he was extremely professional and knowledgeable regarding my potential purchase. At time of purchase he was very thorough in his explanation of the vehicle and after making a purchase he made sure that the car was delivered to perfection. I would highly recommend working with Sebastian when purchasing a new BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Even if you are an out of towner not buying a brand new...

Even if you are an out of towner not buying a brand new vehicle - the staff at Perillo BMW is very courtious. Sebastian was straight forward and gave me what I asked of the vehicle I purchased - an '09 Nissan 350Z. No tricks - no gimmicks. I would definitely recommend Sebastian and Perillo BMW to anyone looking for a vehicle. Nick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Frank is very easy to work with and goes above and beyond...

Frank is very easy to work with and goes above and beyond customers expectations. After visiting a lot of dealership around town Frank was the ONLY one to help me really find the exact car I wanted. Followed up with me in a very timely matter. Frank is very down to earth and won't make it stressful to buy a car. I will be recommending Frank to anyone I know seeking BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Angelo was great. He was very helpful and got the car...

Angelo was great. He was very helpful and got the car done quickly. I would highly recommend Perillo Bmw and it's service department to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Used car purchase

Darryl and DJ were great: not too much pressure but very responsive, and they seemed about as open as you could expect for such a transaction. The final price seemed fair. The actual transaction was a little slow, but we do not do this frequently enough to know if this is typical. So far, so good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Peter Mers and Perillo have been a pleasure to work with....

Peter Mers and Perillo have been a pleasure to work with. Responsive and great follow-up. Took the time to understand my needs and honest about the value of car options. Eager to win my business and match/beat new car price from other dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I came to the dealership very frustrated with my 645i...

I came to the dealership very frustrated with my 645i because of an ongoing problem. Angelo understood the situations and took care of it to my satisfaction. Perillo and BMW are very lucky to have him as a team member. He made my frustration go away and restored my fate in the brand and the dealership. I will always come back here. When its time to replace my two BMW's I will come to Perrillo..., I can say that it's due to the fact that Angelo put me at ease and gave the assurance hat if something goes wrong..., He will do what's needed to make it Right. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Frank Billman is the ONLY salesman I would ever buy a car...

Frank Billman is the ONLY salesman I would ever buy a car from at Perillo BMW. We have purchased 3 cars from Perillo in the last 3 years because we like dealing with Frank so much! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.