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DCH Montclair Acura

(2,729 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Awesome!!!!

Keith Mickens was very helpful, professional and very knowledgeable about the car we were interested in getting. I would recommend anyone I know who is interested in an Acura to go visit this dealership and ask for Keith specifically. I’m vwry happy with the car and the service we received. Thank you soo much!!! Jaime Borja was also very helpful in helping us get a good deal as well very knowledgeable and very professional. Thank you very much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nothing makes us happier than hearing from happy customers. We are so glad to hear you had a great experience and thank you for your wonderful review. We’re looking forward to seeing you back!

Best one

Waldo and Hamad were very helpful... they gave me every tool I needed to know... exceptional service was provided... answered every question I threw at them??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a wonderful experience during your visit to our dealership and thank you very much for the five star review!

Great experience

I bought a pre-owned vehicle for my daughter. I saw it on Kelly Blue Book and expressed an interest. Within minutes of my email I received a phone call and made an appointment for the next day with a salesman. Robert (our salesman) had the car all ready for us to test drive when we got there. We decided to buy the car after we drove it. Robert made us feel very comfortable. He went over all the information about the vehicle and all the options available to us regarding the purchase. We picked up the car two days later and again, the car was ready and waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We appreciate your business and look forward to seeing you again.

Great experience

Had a lot of knowledge about my vehicle. Made buying a car fast and easy. I am a very picky person and he was patient with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We work hard to make sure all our customers have a great experience. We’re glad to hear you experienced this! Thank you for the review!

2014 Chevy Silverado

I had a Great Experience here with Richard. He was very polite and helped us Get a Great Deal on the Truck that we were interested in. Great Job Richard and Again Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a good experience during your visit to our dealership and thank you very much for your positive review!

Good people

I got a GL450 for a good price thx Barry and Hamad thx guys. I will recommend you guy again for doing a good job for me to get the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We work hard to make sure all our customers have a great experience. We’re glad to hear you experienced this! Thank you for the review! Regards, The Customer Care Team

Highly recommend

Our experience at DCH Acura made buying a car pleasant and painless. The salesman was very helpful. We did prior research, didn't have to spend a lot of time negotiating, and ended up getting what we felt was a fair deal. They made the process very easy and stress-free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We appreciate your business and look forward to seeing you again. Regards, The Customer Care Team

Loyal, repeat customer

I have bought 3 cars from Walter. He is by far the best sales rep that I have ever bought a car from. I trust him and will buy my 4th car from him in 2019. There are no hidden fees, all numbers are transparent. He is extremely responsive and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a good experience during your visit to our dealership and thank you very much for your positive review! Regards, The Customer Care Team

A Good Day at Montclair Acura

We just leased an MDX this past Saturday. The day went well with all the employees we dealt with being of great help to us. Our sales advisor (Lovena) spent so much time with us until we knew everything we had to about the vehicle and all its different functions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is always wonderful to hear of our client’s good experiences. Please feel free to reach out if you need anything else. Regards, The Customer Care Team

Bought used car

I bought a used car December 16, 2018. I had a great experience. I was well prepared but did not have to spend hours negotiating. The entire staff was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a wonderful experience during your visit to our dealership and thank you very much for the five star review! Regards, The Customer Care Team