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Brogan Cadillac - Totowa

(576 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

About our dealership

This seller has been on Cars.com since October 2020.
Brogan Cadillac 7th year in a row Cadillac Dealer of the Year. Come here today and see why.
We at Brogan Cadillac are proud of our history as a family dealership serving New Jersey since the 1920's. As the region continues to thrive and develop we at Brogan Cadillac renew our traditional commitment to serving customer needs.

The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with respect and courtesy. We will maintain leadership in our profession with enthusiasm integrity and teamwork.
2015 Cadillac Dealer of the Year! Premium Dealership for Sales and Service. Special Financing available.

Service center

Phone number

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brogan Cadillac - Totowa from DealerRater.

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Dealership and sales executive were extremely helpful and

Dealership and sales executive were extremely helpful and support guidance of New lease very much appreciated

Dealership and sales executive were extremely helpful and

Dealership and sales executive were extremely helpful and support guidance of New lease very much appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Brogan Cadillac provided you with helpful guidance on your new lease. Thank you for choosing us!

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I get excellent service at Brogan and it’s a pleasure to

I get excellent service at Brogan and it’s a pleasure to bring my car there. Tony is my representative and he always goes out of his way to satisfy the customer

I get excellent service at Brogan and it’s a pleasure to

I get excellent service at Brogan and it’s a pleasure to bring my car there. Tony is my representative and he always goes out of his way to satisfy the customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Connie, we're delighted to hear that Tony and the Brogan Cadillac team are providing you with excellent service. Thank you for sharing your experience!

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Brogan's service department is the best.

Brogan's service department is the best. I couldn't be happier with their service.

Brogan's service department is the best.

Brogan's service department is the best. I couldn't be happier with their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful to have earned your business, Gary. Thanks for taking the time to leave us a review! - The Brogan Cadillac Team

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Brogan of Totowa has an excellent sales and service

Brogan of Totowa has an excellent sales and service department and the staff are very respectful.

Brogan of Totowa has an excellent sales and service

Brogan of Totowa has an excellent sales and service department and the staff are very respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about our team at Brogan Cadillac, Kathy! We appreciate your trust and support.

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I HAVE RECEIVED EXCELLENT SERVICE AND RON WAS VERY

I HAVE RECEIVED EXCELLENT SERVICE AND RON WAS VERY HELPFUL. HIS FRIENDLY ATTITUDE REALL IS APPRECIATED.

I HAVE RECEIVED EXCELLENT SERVICE AND RON WAS VERY

I HAVE RECEIVED EXCELLENT SERVICE AND RON WAS VERY HELPFUL. HIS FRIENDLY ATTITUDE REALL IS APPRECIATED.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Ron provided excellent service and a friendly experience at Brogan Cadillac! Thank you for sharing your positive feedback with us, Don.

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Brogan Cadillac is courteous , professional and efficient

Brogan Cadillac is courteous , professional and efficient . I have been a customer of Brogan’s for 15 years and could not be more satisfied with both their sales and their service. Highly recommended by me!

Brogan Cadillac is courteous , professional and efficient

Brogan Cadillac is courteous , professional and efficient . I have been a customer of Brogan’s for 15 years and could not be more satisfied with both their sales and their service. Highly recommended by me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty and support over the past 15 years! We're delighted to hear that you've had such positive experiences with both our sales and service teams at Brogan Cadillac. Your recommendation means a lot to us!

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They were very professional and kept me updated the whole

They were very professional and kept me updated the whole time, the experience was great!

They were very professional and kept me updated the whole

They were very professional and kept me updated the whole time, the experience was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Al, thank you for taking the time to write Brogan Cadillac a review!

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Mark was exceptional!

Mark was exceptional! Super knowledgeable about the car, which made the choice easy for us! He was very helpful and always willing to answer any questions we had!

Mark was exceptional!

Mark was exceptional! Super knowledgeable about the car, which made the choice easy for us! He was very helpful and always willing to answer any questions we had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Amie, we're delighted to hear that Mark provided such exceptional service at Brogan Cadillac! It's great to know his expertise made your decision easy and enjoyable. Thank you for sharing this wonderful feedback with us!

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very outgoing, helpful met all my needs with the new

very outgoing, helpful met all my needs with the new electric. Escalade was very happy.

very outgoing, helpful met all my needs with the new

very outgoing, helpful met all my needs with the new electric. Escalade was very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, thank you for giving Brogan Cadillac your business and your positive review!

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I have been coming to Brogan Cadillac for over 20 years

I have been coming to Brogan Cadillac for over 20 years never had a problem or complaint always very professional

I have been coming to Brogan Cadillac for over 20 years

I have been coming to Brogan Cadillac for over 20 years never had a problem or complaint always very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Irene, thank you for your loyalty and kind words about Brogan Cadillac! We're delighted to know you've consistently had a positive experience with us over the years. Looking forward to serving you in the future!

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