Lynnes Hyundai

Avoid This Dealership – Dishonest Pricing, No Communication, and Empty Apologies Since I live over three hours away, I called ahead before 2 PM hoping to finalize a purchase. I had been in contact with a salesperson named Jerald the day before, but despite multiple texts, I never received a reply. I followed up again the next morning—still no response. Undeterred, I called the dealership directly and was initially greeted by a kind and helpful woman named Anna. She provided what seemed like a fair out-the-door (OTD) price over the phone. I asked for the breakdown in writing so I could review it before making the trip—she agreed, but never sent it. As my 2 PM deadline approached, I called again. I was transferred three times before speaking with a different salesperson who quoted me a price over $6,000 more than the listing. When I asked for a breakdown of fees or any justification, the communication shut down completely. No follow-through. No paperwork. Just silence. I left a review expressing my concerns. To their credit, I received a public reply from James Morando, the General Sales Manager, inviting me to reach out directly. So I did. I called the number provided and, as expected, it led to the main line—not to James. After more holds and transfers, I was eventually connected with another staff member (not James), who politely told me James would be “in touch soon.” That was at 9:00 AM. I have not heard a word since. It’s clear that response was only meant to save face. This dealership’s pattern is now obvious: • Inflated OTD pricing with no explanation • No written confirmation when requested • Repeated broken promises and deflections • A manager who won’t speak to the customer even after publicly inviting them to call At this point, I’m done. I wanted to believe they were different. They’re not. Summary: • No follow-through, even when I was ready to buy • Massive price jump with no justification • No transparency or willingness to communicate • 3.1-star rating that seems well-earned Final Note: This review will also be shared across Google, Yelp, DealerRater, and other major platforms to ensure future customers are aware. Shady pricing and silence are not acceptable business practices.

Service department sucks. They crossed thread in my oil plug had to keep adding oil until I arrived home because the engine oil light went on. Then. kept hearing a noise on the front end and they said they could not find anything wrong. Go to find out suspension bracket was damaged. They deny anything and it’s not covered probably the same guy who crossed thread at the plug put it on the lift and broke the brack. Keep denying refused 1400 to fix it. Hyundai corporate and Lynn‘s both suck will never deal with them again sister‘s boyfriend has over 1 million followers that will be a bad review posted.

I give zero stars. I would never go there again and would recommend others not to as well. Shows one price online and then inflates it over 3000 when there, in fees you apparently can't back out of. I drove 2 hours to get the vehicle. Signing of "papers" is done on a fancy glass top desk that doesn't really afford you time to read what it is all saying and then the pages disclosing the break down of the pricing somehow doesn't get into the packet I was given! I had to call back 4 times in one day to finally get the GM to talk to me and he only talked to me after he kept refusing and I insisted. No resolution to the situation, just simply "you signed the agreement". Not a feel good place at all. This place is shady! Go elsewhere!!!

I have tried to reach out to you guys several times regarding issues with my lease and the pull ahead program. My calls go unanswered. False advertisement. I receive a bill for my last month payment from the finance company. It appears my last month payment was not made as it should have been according to the pull ahead program. I’m deciding on what recourse I have since you guys or falsely advertising and refuse to get back to me. I only sign up for the new lease because of the loyalty program and pull ahead. Never again the next vehicle lease will not be with Lynne’s.

Too many hidden fees and upcharges..lynnes nissan as well is a scam and not reputable anymore

This is a scam dealership they add on $5000 of fake fees and other additional charges, if the prices look to be too good to be true they are

This is a scam dealership with fake prices. Once you get there they will add on a $5000 fee and $3000 of other charges. If the price looks too good to be true it is.

Secured appointment with one of their online representatives considering it was around a 2 and a half hour drive. Was told price would be whatever was on website + taxes + docs + tags. No shade on the salesman, I'm sure he was just doing what he was told to do. Pretty much tried to make it as easy as possible, no negotiating the price they showed and I was even willing to finance. When presented with the numbers, you'd think you'd get Price of Vehicle Minus Trade in Plus Taxes and Tags and Docs Instead they tried to add tax on the entire price of the vehicle instead of the price after trade in. Then added an absurd "reconditioning" fee + auto theft protection fee.

Picture of the most sleazy car dealership in a sketchy town that charges a $5000 preparation fee… Got that in your mind. Now decide if you want to buy something from that store. Stay away

I put down a $4,000 deposit at Lynnes Hyundai based on their promise that they had the car I wanted. That turned out to be a lie—they neither had the car nor could they acquire it. Instead, they tried to pressure me into buying a different vehicle. When I refused and explicitly told them not to cash my check, they cashed it anyway. After three weeks of poor customer service and getting nowhere, I reported them to Hyundai corporate. Only then did I finally get my down payment back. Save yourself the hassle—go somewhere else.