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Richard Lucas Chevrolet

(1,662 reviews)
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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Reviews

(1,662 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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He is kind, patient, and always ready to help.

He is kind, patient, and always ready to help. I would recommend him to anyone looking for a Subaru

He is kind, patient, and always ready to help.

He is kind, patient, and always ready to help. I would recommend him to anyone looking for a Subaru

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very good dealer, professional staff, Mike was a great

Very good dealer, professional staff, Mike was a great sales consultant and got us a good deal. I'd recommend.

Very good dealer, professional staff, Mike was a great

Very good dealer, professional staff, Mike was a great sales consultant and got us a good deal. I'd recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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sale of my truck was handled professionally as was my

sale of my truck was handled professionally as was my trade in and Vincent was great with his explanation of the systems of the vehicle .

sale of my truck was handled professionally as was my

sale of my truck was handled professionally as was my trade in and Vincent was great with his explanation of the systems of the vehicle .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We’re glad to hear the sale and trade-in process were handled professionally and that Vincent was able to clearly explain all the vehicle’s features. We appreciate you choosing us and hope you enjoy your new ride!

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I recently visited Richard Lucas Chevrolet to lease a new

I recently visited Richard Lucas Chevrolet to lease a new vehicle, and my experience could not have been more pleasant and seamless. I had the pleasure of working with Michael Galuppo, Jack Mitchell, Vinny Frasco, and Jesse Holovacko. They were knowledgeable, thorough, professional, and they listened to my needs and concerns. The atmosphere at Richard Lucas reflected a family oriented mindset. They prioritized my level of comfort, and made sure I felt no pressure with my decision. I would highly recommend working with this customer-focused team to anyone looking for a new vehicle.

I recently visited Richard Lucas Chevrolet to lease a new

I recently visited Richard Lucas Chevrolet to lease a new vehicle, and my experience could not have been more pleasant and seamless. I had the pleasure of working with Michael Galuppo, Jack Mitchell, Vinny Frasco, and Jesse Holovacko. They were knowledgeable, thorough, professional, and they listened to my needs and concerns. The atmosphere at Richard Lucas reflected a family oriented mindset. They prioritized my level of comfort, and made sure I felt no pressure with my decision. I would highly recommend working with this customer-focused team to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tammy, Thank you so much for sharing your experience! We’re thrilled to hear that Michael, Jack, Vinny, and Jesse made your leasing process pleasant, seamless, and stress-free. Our team takes pride in being thorough, attentive, and truly listening to each customer’s needs, so it means a lot to know that came through. We’re also glad you felt the welcoming, family-oriented atmosphere we strive to provide. Thank you for the recommendation and for choosing Richard Lucas Chevrolet—we appreciate your trust and look forward to seeing you again!

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Service writer was very helpful asked if I needed

Service writer was very helpful asked if I needed anything any help with anything else other then what I was therefore .everyone was great help

Service writer was very helpful asked if I needed

Service writer was very helpful asked if I needed anything any help with anything else other then what I was therefore .everyone was great help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Awesome staff very family oriented and friendly

Awesome staff very family oriented and friendly knowledgeable on vehicles and needs of customer would recommend for friends and family

Awesome staff very family oriented and friendly

Awesome staff very family oriented and friendly knowledgeable on vehicles and needs of customer would recommend for friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We’re glad to hear that our staff made you feel welcomed and well taken care of. Being friendly, knowledgeable, and focused on our customers’ needs is what we strive for every day. We truly appreciate your recommendation and look forward to assisting you, your friends, and your family in the future!

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Great people and Jason was awesome helping me out with my

Great people and Jason was awesome helping me out with my budget got everything done I asked . Vincent the delivery coordinator was awesome showed me how to use all features great guys all around I recommend them

Great people and Jason was awesome helping me out with my

Great people and Jason was awesome helping me out with my budget got everything done I asked . Vincent the delivery coordinator was awesome showed me how to use all features great guys all around I recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re happy to hear that Jason was able to work within your budget and make sure everything you needed was taken care of. It’s also wonderful to know Vincent made your delivery experience easy and informative. We truly appreciate your recommendation and look forward to assisting you again in the future!

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My sales person, Daniel Perez is amazing!

My sales person, Daniel Perez is amazing! He helped me get exactly what I wanted at a great price. He is friendly, personable and very knowledgeable. He does such a great job and is a pleasure to deal with and speak to. He deserves the sales person of the year award! Thank you so much Daniel! I couldn't be happier! I highly recommend going to Richard Lucas Chevrolet and asking for Daniel.

My sales person, Daniel Perez is amazing!

My sales person, Daniel Perez is amazing! He helped me get exactly what I wanted at a great price. He is friendly, personable and very knowledgeable. He does such a great job and is a pleasure to deal with and speak to. He deserves the sales person of the year award! Thank you so much Daniel! I couldn't be happier! I highly recommend going to Richard Lucas Chevrolet and asking for Daniel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sheri, Thank you so much for sharing this! We’re thrilled to hear that Daniel made your experience such a great one. He truly cares about helping customers find exactly what they’re looking for, and it’s wonderful to know his knowledge and friendliness stood out. We’ll be sure to pass along your kind words—he’ll really appreciate them. Enjoy your new vehicle, and thank you for recommending us!

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He was very knowledgeable about the cars.

He was very knowledgeable about the cars. He made the buying experience a pleasure. I would recommend him to everyone who is looking to get a Subaru.

He was very knowledgeable about the cars.

He was very knowledgeable about the cars. He made the buying experience a pleasure. I would recommend him to everyone who is looking to get a Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealership has been amazing.

Dealership has been amazing. We purchased a vehicle back in October and smooth experience. Unfortunately we needed to return within a month not the dealers fault. They took care of the situation and made things right. Jason was amazing and easy to work with. Everyone we dealt with was truly amazing.

Dealership has been amazing.

Dealership has been amazing. We purchased a vehicle back in October and smooth experience. Unfortunately we needed to return within a month not the dealers fault. They took care of the situation and made things right. Jason was amazing and easy to work with. Everyone we dealt with was truly amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback! We’re glad to hear your initial purchase in October was a smooth and positive experience, and we truly appreciate your understanding when you needed to return. Even though it wasn’t the dealership’s fault, our team was more than happy to make things right. We’re thrilled to hear Jason was amazing to work with and that everyone you interacted with provided the level of care you deserve. Thank you for putting your trust in us — we’re always here if you need anything!

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