AutoNation Honda O'Hare

Car dealers don?t want to see customers like me. I wasn?t trading in my current car, and I wasn?t financing. I talked to three dealerships. Went on their website, found two cars that I was interested in, asked about them since I already knew their specifications and starting price. Costco affiliated dealership was the only one that negotiated with me. It was a small bit, but better than the others. Their attitude was also better than the others. After I took a Costco survey, I was immediately emailed a letter giving me 50 percent off on a car accessory, work, etc at the dealership. I used it to purchase a car screen, for the inside, trunk of the car. I asked the parts department for extra screws for the new license plate holder that I wanted, they gave me without a discussion or charge. Try Costco first, is my suggestion.

Mr Luis Cavazos treated us good. He was very patient. Test drive was smooth. He explains and answered our question well. He gave us exceptional service.

Joseph was a great salesman, didn't pressure us, got us a great discount, and didn't force add ons on us. Will definitely be back for our next Honda cars.

Was looking to sell my MB. Worked with Joseph on sale. He was great to work with and thorough. Made process easy. I would do all over again.

Bought my vehicle over the internet. Process was extremely smooth due to the experience and expertise of Joseph and the finance manager. Picked me up from the airport and got everything done in a timely manner. Price was right on as well!! Can’t really stand dealerships but I would definitely buy from this one again. Keep up the Great job guys!

Facility had obnoxious burning air freshner in it. The buying experience was ok, nothing I did not expect. It was neither good nor bad. Happy to have the car.

Mary was awesome. She explained the process each step of the way. Mary listened, was patient and make sure we understood everything. She took us on a test drive and made sure we liked the car. After the purchase, Mary checked in with us to see if we needed anything or had any questions.

I came in today and met with Marcus Link. He has GREAT customer service skills, very helpful, patient, pleasant, with a great spirit and energy. I never been more pleased. Mr. Link made it happened that I left with something and I’m forever grateful.

It was good experience with staff, but especially with Lesly was so paciente with me .

Was pleased with service appointment?didn?t take as long as I expected?very friendly and helpful staff..! Everything was great..!!!