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AutoNation Honda O'Hare

(2,486 reviews)
Visit AutoNation Honda O'Hare
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00am
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00am
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00am
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–4:00pm
Saturday 8:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (877) 226-9857 (877) 226-9857
Used (888) 611-4918 (888) 611-4918
Service (877) 468-1014 (877) 468-1014

Reviews

(2,486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda O'Hare from DealerRater.

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My experience at O'hare Honda Dealership was nothing...

My experience at O'hare Honda Dealership was nothing short of fabulous. My car representive was Mary Rycerz who was very knowledgable and thoughtful. She provided me with excellent service. She explained all the new features of the car with great precision and depth. This is my 3rd Honda Accord that I purchased. I just love the car it is very dependable as well as stylish. I would definitely refer this dealership to others interested in purchasing a new Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, thanks so much for your kind words regarding your purchase with us, and congratulations on your new Honda Accord! I am happy to hear that Mary was able to provide you with all the information you needed to find a vehicle that best suits your needs. She is an excellent member of our sales team and will be glad to hear that she portrayed our team's dedication to our customers. We hope to see you for any future needs! Best, Steve Foresta | General Manager | sforesta@oharehonda.com

It was my pleasure purchasing my new 2104 Honda Odyssey...

It was my pleasure purchasing my new 2104 Honda Odyssey from O'Hare Auto Group yesterday. The whole experience was completely positive. Gina Digiacomo was incredibly helpful and friendly getting me internet information, and then my experience at the dealership last night was terrific. I cannot say enough wonderful things about Mary Rycerz. She was extremely knowledgeable and thorough in explaining all aspects of the vehicle, including the controls and features, and she also showed me around the service area (I'm sure she would have introduced me to the service team if they were around at 11:00 last night). Mary went above and beyond to make my experience at O'Hare Auto Group fantastic. I don't feel like she left anything out -- she spent a great deal of time with me, and it was a pleasure hanging out with her while she was showing me all the fun features of the new 2014 Odyssey Touring vehicle. I have already been raving about her and O'Hare Auto Group to several people this morning. I also was impressed by Andrew Tomlinson and Dan Bundalo. I had visited 4 Honda dealers in the past few days while looking to purchase my new van, and I had by far the best experience at your dealership. Thank you to Gina, Mary, Dan, and Andrew for their help in my new Honda Odyssey purchase. I am happy to refer O'hare Auto Group to anyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, on behalf of our entire team, I would like to sincerely thank you for these kind words! Our number one goal is ensuring that each and every guest leaves our dealership 100 percent satisfied, and it is gratifying to know that our entire team was so helpful throughout your visit. Mary is an excellent member of our team, and I am pleased she was able to show you her dedication to providing our guests with top-notch service. We hope you will come back to us for any of your future sales or service needs! Also, be sure to connect with us on Facebook and Twitter for updates and exclusive content. Best, Steve Foresta | General Manager | sforesta@oharehonda.com

We were treated with extreme kindness and respect from...

We were treated with extreme kindness and respect from the moment we walked through the doors of both the O'Hare Hyundai and Honda Dealerships to the moment that we waved goodbye to our Sales person Stan as we drove off the lot in our new car. We had the pleasure of also working with Andrew Tomlinson as well as Jeff Schweinert (Finance). Not only were they extremely informative answering all of our many questions, they were also very patient and respectful as we struggled to make all of the many decisions that come with the choice of purchasing a new car. We would highly recommend this dealership to all of our friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and congratulations on your new car! We strive for total client satisfaction throughout the purchase process, as well as during your vehicle ownership. I am glad to hear that our entire team was able to provide you with excellent customer service during your visit, as well as answer all of your questions. We hope to see you for your future automotive needs! Be sure to connect with us on Facebook and Twitter for updates and exclusive content. Best, Steve Foresta | General Manager | sforesta@oharehonda.com

I am extremely pleased with the service I received at...

I am extremely pleased with the service I received at O'hare Honda. The people I met were super friendly and they answered all of my questions. Not only that but Ted and Andrew went the extra mile to make me happy. They were able to exchange the car that I got because I didn't like the color. I'd highly recommend them. Thank you all and especially Ted, Andrew, Gina and Dan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this great review! We strive to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us! Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Steve Foresta | General Manager | sforesta@oharehonda.com

This is only my second vehicle purchase experience in my...

This is only my second vehicle purchase experience in my life. I owned my last vehicle for 14 years until it was considered a "total loss" after I was rear ended. I was dreading the day of purchasing my next vehicle. I did extensive research and decided the Honda CR-V was the perfect choice. I knew a crossover SUV was the type of vehicle we wanted and the CR-V has consistently been rated #1, especially in regards to reliability, which was the most important thing for me considering I keep my vehicles. Also, I decided to take the guesswork out of the experience and go with a brand that has a reputation for reliability. I first interacted with Gina telephonically to discuss the purchase. This went smooth, and I received a great price. Next, I came into the dealership and Gina referred me to Derek. Derek did a fantastic job of answering my questions honestly and allowing me to test drive the CR-V. The offer was upheld and O'Hare Honda did not up-sell me anything. This dreaded experience ended up not being dreadful at all. Great dealership, and I would recommend this place to anyone. Thanks a lot O'Hare Honda, especially Gina and Derek.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thanks for taking the time to let us know about your awesome car buying experience. At O'Hare Honda, customer service is our priority. We are happy to hear that Gina and Derek were able to help in making the process go smoothly. Check us out on Facebook and Twitter for insider specials. Enjoy your new CRV! Sincerely, Steve Foresta – General Manager O: 847-553-3159 sforesta@oharehonda.com

As a single woman buying a car, it is a very intimidating...

As a single woman buying a car, it is a very intimidating experience. I had the pleasure to work with Mary Rycerz through leasing my Honda and for part of buying my Honda Civic. She always was very patient with me and followed through with answering my questions. Due to scheduling, I finished buying my car with Michael Ufnal. I was impressed that upon my first meeting with him, he was very well informed of my car needs and budget for purchasing a car. Mary had obviously clearly communicated our conversations and Michael was well prepared to assist me. Michael was able to complete the purchase in a very painless manner. I felt comfortable with him and felt that he listened to what I needed and stayed within my budget. I never felt that anyone was trying to take advantage of me and was able to come out with the car and price that I wanted! I was very happy with my experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jaime, Thanks for taking the time to leave a great review. Mary is an awesome member of our team. We are happy to hear that you had the pleasure of working with her. At O'Hare Honda, customer service is our priority. Be sure to like us on Facebook and Twitter for insider specials. Enjoy your new Honda Civic! Sincerely, Steve Foresta – General Manager O: 847-553-3159 sforesta@oharehonda.com

Everone at the dealership was very "upbeat" and...

Everone at the dealership was very "upbeat" and friendly and we appreciated their flexiblity in arriving at a deal that met with our full satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Carl, Thanks for the excellent review! At O'Hare Honda, customer service is our priority. We are happy to hear that you found our team upbeat and friendly. Like us on Facebook and Twitter for insider specials. Enjoy your new ride! Sincerely, Steve Foresta – General Manager O: 847-553-3159 sforesta@oharehonda.com

We had a great experience at this dealership. The sales...

We had a great experience at this dealership. The sales person did not hurry as and was accomodating for our time and questions. Compared to other dealerships the sales person knew a lot more about the vehicle and took his time to explain things. Vehicle was delivered on time and our calls were returned appropriately. The dealership did not push us for the sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Renju, Thanks for the kind review. At O'Hare Honda, customer service is our priority. We are happy to hear that you were pleased with our knowledgeable staff. Be sure to check us out on Facebook and Twitter for insider specials. Sincerely, Steve Foresta – General Manager O: 847-553-3159 sforesta@oharehonda.com

Adolfo made the car buying experience the best I had so...

Adolfo made the car buying experience the best I had so far. He was very knowledgeable about the Civic and helped me get a great price. I like that you get your license plates the same day!! That saved me an extra trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thanks for the kind review. At O'Hare Honda, customer service is our priority. We are happy to hear that you had the pleasure of dealing with Adolfo. Be sure to check us out on Facebook and Twitter for insider specials. Sincerely, Steve Foresta – General Manager O: 847-553-3159 sforesta@oharehonda.com

Stan Soczynski was very professional and spent a good...

Stan Soczynski was very professional and spent a good deal of time with me to make sure I was comfortable with the features of the car. The experience was friendly and relaxing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thanks for the kind review. At O'Hare Honda, customer service is our priority. We are happy to hear that you had the pleasure of dealing with Stan. Be sure to check us out on Facebook and Twitter for insider specials. Sincerely, Steve Foresta – General Manager O: 847-553-3159 sforesta@oharehonda.com