Reviews
Mark Depa - 2014 Honda Accord
My service advisor Jennifer Schwartz was a pleasure to deal with.......thorough, respectful and helpful representative. She even referred me to new car salesmen, as I mentioned my daughter's need for a new vehicle. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Autonation Honda O’Hare
Sylvia was a delightful service advisor. I needed to come back the next day to pick up touch up paint and she remembered my name.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Patricia, it's great to hear you enjoyed working with Sylvia! If you're ever in need of more help, please let us know!
Car buying experience
very good, sales guy (Mikey) was brilliant and patient with the queries.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr Edward J Hefner
Meet Jennifer at the service department , she was very nice and helpfull.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Autonation Honda O’hare
Friendly staff, Joe ( service advisor) is amazing. They don’t push you on service that you don’t want and for me that’s “ service “
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr Angelov
Very satisfied from Kevin Campbell . He was the one that convinced me to buy new car. After bad experiences from previous dealership, Kevin made my shopping emotionally and I ended up with buying car. Highly recommend this guy, even if you don’t want to buy or don’t like the numbers, just go and see him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service review
very friendly, helpful in describing the options and problem with my battery
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
kewltia@comcast.net
Junior went above and beyond when I had my car serviced. He explained everything and offered recommendations as warranted. His customer service skills are an asset to the Auto Nation Service Team. I will remember to ask for him on all my future visits.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Oil Change
Dealer Auto Service tries to upsell on services. I fell for it. I am looking to purchase a new vehicle. It wont be from Auto Nation. I had my car in for services prior to oil change and everything on maintenance list was taken care of. I was told I needed spark plugs. I have 70k on vehicle and Honda recommends a 100k. Plus the service clerk attempted to overcharge me by stating she provided the wrong quote. Stay away.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're disappointed to hear of the negative experience you had at our location. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (847) 824-3141 to discuss what we can do to help.
Oil Change
Technician was very friendly and did not try to sell me other services not necessary. Oil change was completed in less than 1 hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase