Reviews
Very easy to get an appointment according to my schedule,
Very easy to get an appointment according to my schedule, and the service advisor was very knowledgeable and friendly he made us feel like family
Very easy to get an appointment according to my schedule,
Very easy to get an appointment according to my schedule, and the service advisor was very knowledgeable and friendly he made us feel like family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
A customer service by excellence, establishing a trust
A customer service by excellence, establishing a trust for coming back. Maintaining a good inventory. Happy with the results. A very productive follow up. Maintaining clean facilities.
A customer service by excellence, establishing a trust
A customer service by excellence, establishing a trust for coming back. Maintaining a good inventory. Happy with the results. A very productive follow up. Maintaining clean facilities.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very easy to make an appointment according to my
Very easy to make an appointment according to my schedule Dave, the service advisor was very knowledgeable,
Very easy to make an appointment according to my
Very easy to make an appointment according to my schedule Dave, the service advisor was very knowledgeable,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Luis Cavazos was excellent throughout the car buying
Luis Cavazos was excellent throughout the car buying process very knowledgeable and helpful. He talked us through every step and explained everything to us, but most of all EXCELLENT customer service. I would definitely recommend Luis to everyone I know.
Luis Cavazos was excellent throughout the car buying
Luis Cavazos was excellent throughout the car buying process very knowledgeable and helpful. He talked us through every step and explained everything to us, but most of all EXCELLENT customer service. I would definitely recommend Luis to everyone I know.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Irvin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Everyone at the dealership has been very, very helpful
Everyone at the dealership has been very, very helpful and nice. We’re like a big family no matter who you talk to. If they can’t help you they send you to the person that can, which is great. Also, I can’t really can’t say anything bad. Everybody has a good attitude there, which is very important to the customer. Dillon’s been very nice to me. Mike when he was there Yorkie he was there all Sales people are nice to me even my own sales person is nice above and beyond they help you that’s what families do.
Everyone at the dealership has been very, very helpful
Everyone at the dealership has been very, very helpful and nice. We’re like a big family no matter who you talk to. If they can’t help you they send you to the person that can, which is great. Also, I can’t really can’t say anything bad. Everybody has a good attitude there, which is very important to the customer. Dillon’s been very nice to me. Mike when he was there Yorkie he was there all Sales people are nice to me even my own sales person is nice above and beyond they help you that’s what families do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
Convenience scheduling from my appointment and David had
Convenience scheduling from my appointment and David had exceptional customer service he was friendly courteous, and went out of his way to make sure everything was done properly.
Convenience scheduling from my appointment and David had
Convenience scheduling from my appointment and David had exceptional customer service he was friendly courteous, and went out of his way to make sure everything was done properly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
AutoNation Honda O'Hare offer outstanding service.
AutoNation Honda O'Hare offer outstanding service. I have serviced my Honda vehicles at other local shops and AutoNation is the best. Staff are knowledgeable and super friendly. Work is done fast and right the first time.
AutoNation Honda O'Hare offer outstanding service.
AutoNation Honda O'Hare offer outstanding service. I have serviced my Honda vehicles at other local shops and AutoNation is the best. Staff are knowledgeable and super friendly. Work is done fast and right the first time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rafael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone is so nice there they call me by my first name
Everyone is so nice there they call me by my first name which is nice. We’re like a big family. They take care of you when you are coming in for service. They ask you if everything is OK and they wish you well as you’re leaving which is very nice.
Everyone is so nice there they call me by my first name
Everyone is so nice there they call me by my first name which is nice. We’re like a big family. They take care of you when you are coming in for service. They ask you if everything is OK and they wish you well as you’re leaving which is very nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Good Service.
Good Service. My car was serviced before estimate time and they do a great inspection of the car. Over all excellent job done by the team.
Good Service.
Good Service. My car was serviced before estimate time and they do a great inspection of the car. Over all excellent job done by the team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
Horrible.
Horrible. I came to buy a car and was given an OUT-THE-DOOR price for a Honda Odyssey ($44,100) on the phone, right when I walked in the door. Rachel confirmed it for me, my husband, and my father. After we test drove the car and waited about 45 minutes, she gave us a new price of over $48,000?!? She acted like we were crazy to think the price she told us was correct. No apology, no explanation, no accountability. Horrible. There may be honest salespeople at this location, but Rachel is not one of them.
Horrible.
Horrible. I came to buy a car and was given an OUT-THE-DOOR price for a Honda Odyssey ($44,100) on the phone, right when I walked in the door. Rachel confirmed it for me, my husband, and my father. After we test drove the car and waited about 45 minutes, she gave us a new price of over $48,000?!? She acted like we were crazy to think the price she told us was correct. No apology, no explanation, no accountability. Horrible. There may be honest salespeople at this location, but Rachel is not one of them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Heather, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (847) 474-4048 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.