Modern Mazda

This was the first time I'd ever purchased a car without family help and so Natalie and Mike were very patient and helpful in explaining the math, how everything would work, and what I need to do to make a purchase. The text communications were really helpful as well so I could think through things and send questions as they came up. Day of sale was smooth, Natalie walked me through everything having to do with the car and Nick worked quickly and efficiently to get all of the paperwork all complete and explained all of the jargon as well. I'm so happy with my experience as a buyer and as a Mazda owner, they've done a great job each time I've brought my previous car to be serviced. Excited to continue the relationship with the dealership with my new car.

I stopped at Modern Mazda to look at a CX-5 for my daughter. Even though the dealership is 40 minutes from my home I had a very good experience with Modern years ago so thought I would revisit. We were also considering a Honda CRV and a Subaru. I never had to look at those other cars. After meeting with Stephen Duffy I couldn't bring myself to even consider those other makes. He was great to speak with regarding the CX-5. Totally honest person who really cared about our experience. I had done my research beforehand and thought the asking price was totally fair. We didn't even need to horse trade or negotiate price. It would have been really awkward for me to do that given how well Steve treated us. What a great 5 star experience! Thank you Steve!

I stopped at Modern Mazda to look at a CX-5 for my daughter. Even though the dealership is 40 minutes from my home I had a very good experience with Modern years ago so thought I would revisit. We were also considering a Honda CRV and a Subaru. I never had to look at those other cars. After meeting with Stephen Duffy I couldn't bring myself to even consider those other makes. He was great to speak with regarding the CX-5. Totally honest person who really cared about our experience. I had done my research beforehand and thought the asking price was totally fair. We didn't even need to horse trade or negotiate price. It would have been really awkward for me to do that given how well Steve treated us. What a great 5 star experience! Thank you Steve!

Went to Modern Mazda's website to look at Certified Pre Owned CX-9's and I found one that I was interested in. I made an appointment to go into the dealership the following day and was taken care of by Jose Medina. Jose was very friendly and down to earth and made everything from the test drive to the end of the deal a very pleasant and relaxed experience. No high pressure tactics! It was a very different experience from what I've come to expect from most car dealers. I'm happy to award both Modern Mazda and Jose Medina 5 stars, and I highly recommend them to anyone looking for a new car!

This dealership was the best experience in my search. Stephen Duffy did everything quickly and efficiently. He was available after the sale to help me with any questions that came up. Abbey showed me many things on the car and helped set up my preferences. She made everything special to me.

Went to Modern Mazda's website to look at Certified Pre Owned CX-9's and I found one that I was interested in. I made an appointment to go into the dealership the following day and was taken care of by Jose Medina. Jose was very friendly and down to earth and made everything from the test drive to the end of the deal a very pleasant and relaxed experience. No high pressure tactics! It was a very different experience from what I've come to expect from most car dealers. I'm happy to award both Modern Mazda and Jose Medina 5 stars, and I highly recommend them to anyone looking for a new car!

Modern Mazda in Thomaston, CT is a dealership that cares about their customers and ensures the best experience for everyone. Stephen Duffy was especially helpful in the process of weighing out the many solid options of cars they offer as well as providing himself as a valuable resource. I highly recommend Modern Mazda!

Modern Mazda in Thomaston, CT is a dealership that cares about their customers and ensures the best experience for everyone. Stephen Duffy was especially helpful in the process of weighing out the many solid options of cars they offer as well as providing himself as a valuable resource. I highly recommend Modern Mazda!

Stephen Duffy is an excellent employee. Very pleasant, thorough and patient. Thank you for prome with exceptional customer service.

Stephen Duffy provided me with exceptional customer service last Saturday. From the moment I walked into the dealership. When I entered, I recognized that he was doing something but he took thr time to stop and acknowledge me and ask how he could help. His energy was so positive. Stephen worked with me to select the right vehicle and I'm happy to say that I left with my brand new CX30. Thank you Stephen for providing me with plus one customer service.