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A-1 Toyota

(1,225 reviews)
Visit A-1 Toyota
Sales hours: 8:30am to 8:30pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–8:30pm 7:30am–5:00pm
Tuesday 8:30am–8:30pm 7:30am–5:00pm
Wednesday 8:30am–8:30pm 7:30am–5:00pm
Thursday 8:30am–8:30pm 7:30am–5:00pm
Friday 8:30am–7:30pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of A-1 Toyota from DealerRater.

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Best place to ever buy a car

This was my first time ever buying a new car. Amanda and Angel made this experience very enjoyable. All the staff was very helpful, kind, and knowledgeable. Definitely a better experience then I had expected it to be. I will definitely be a returning customer. More then satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pleasant experience

I took advantage of a Toyota promotion to turn in my wife's 2014 Camry lease 3 months early in exchange for a 2017 RAV 4 lease. I initially contacted Eric Yaworowski at A1 Toyota by phone to confirm the promotion was applicable to me. He in turn set up an appointment for me with Kevin Wright who handled the transaction to my complete satisfaction. Kevin is true gentleman and is very efficient and thorough. He listened to my needs for the new lease and gave me all the information I needed to make a decision. I found Kevin to be a true professional who has excellent knowledge of the cars he is selling. He is an excellent representative of A1 Toyota and I highly recommend him and his dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best dealership ever

I father Austin Phiri am pleased to share to the world that the deal I got through A1 Toyota was the best ever. The customer care that I experienced through the Sales Representative Kevin Wright was nice and good. I now have my ever long awaited Toyota Tundra. I am grateful to A1 Toyota and the staff who interacted with me through out the transaction. I shall also recommend others to purchase a car from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

SUPERB SERVICE

KEVIN WRIGHT. PROVIDED EXCELLENTSEVICE. KEVIN WAS EXCELLENT & CUSTOMER-FRIENDLY. KEVIN DID A SUPERB JOB IN GOING OVER THE VEHICLE FEATURES. HE IS AN EXCELLENT INDIVIDUAL AND NEEDS TO BE REWARDED.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was breathtaking since the first moment I walked.

Great experience overall. Devon was extremely helpful and very enthusiastic. She made sure that I was getting the perfect truck for what I needed and at the best price. I have already recommended Devon and the dealership to friends due to my extraordinary experience. Truly a lovely person and time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

outstanding customer service

I went in to A-1 Toyota looking for a lease on a 2017 RAV-4 not expecting much because of the horrible service I had at Toyota of Wallingford but I was treated with white glove service by all of the employees at A-1 especially the sales woman Amanda. They treated me with respect, very courteous and understanding of my needs in a new lease. I was leasing for my wife and they were able to let me take the car over to my wife's job to show her. That was exceptional. I can't say enough about the experience I had. I was very impressed. Great coffee too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome experience 😊

We had the best car buying experience, our sales person, Devon, was amazing. She really helped us get our new car. I would highly recommend this group of people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Remarkable Dealership

Giving this dealership 5 out of 5 stars. The employees are very professional and provide the service (and beyond) to reach a the satisfactory level. Emerson Macavinta and Paul Wright and many others, gave me a great experience in purchasing my first car. They provided explanation and a walk-through with every process, answered any questions and concerns that came to mind. I would highly recommend this dealership. They work with you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Do yourself a favor, ......

...if you are in the market for a new or used car, please ask for Mohammad Durrani. You will not be sorry, from beginning to the end of my purchase, I've never quite fell so well taken care of as I did with Mohammad and the A1 Toyota dealership. Mohammad went out of his way to make sure that I would be completely thrilled with my new car by the time I picked it up. Words cannot express how happy I am to have dealt with you on my car buying experience, Thank you for everything, Jack

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I didn't plan to buy a new car!!!

I visited a scummy, scary used car center in Naugatuck and saw A-1 on my way home. I was still in shock and Patrick was able to help me relax and look at my options for cars. I felt no pressure and really felt he had my best interest in mind. So I did buy a brand new Yaris sedan and got a great deal. It was a pleasant and exciting learning experience. Thanks A-1 and Patrick Campbell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.