Reviews
Michael fournier went above and beyond To help with my
Michael fournier went above and beyond To help with my car ignition problem yesterday Until he solved problem he is number one
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful for you choosing us for your service needs and taking the time to review our service department. Thank you for recognizing Michael's hard work. We hope to see you again.
Gary needs more experience in management.
Gary needs more experience in management. Raising his voice at customers is rude and unprofessional.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Timothy, When we started our conversation, I was very cordial to you. Then when you realized, that you weren't getting the answer you wanted, you would start to ask questions and make remarks and when I would go to answer what you were asking, you would begin to talk over me instead of letting me respond, therefore you provoked the response of me raising my voice. Once I did this, then you started to give me the common decency of being able to respond to you and we continued to have a cordial conversation. As I stated in your other review from the other site. I wish you nothing but the best in your future endeavors.
Incorrect. You kept talking over me first and wouldn’t let me respond because you lost your composure. Common decency is only given when received Gary. Not knowing how to respond to my legitimate complaints, you ended up going on a rant about a completely different topic. Being a manager you should know that’s not how you treat clients. Stealing money from customers then expecting them to not react to it is ludicrous. I wish you nothing but the best in your future endeavors.
Purchase 2023 RAV4 hybrid xle premium communicated with
Purchase 2023 RAV4 hybrid xle premium communicated with Gary over the internet. No games, no hassle, no bull. Made my purchase painless. A1 Toyota at New Haven Connecticut. 💯 I will be going back again for another vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the outstanding review. At A-1 Toyota we strive to have the best customer service around. We appreciate you recognizing Gary's hard work and look forward to seeing you again.
This was the absolute best car buying experience we have
This was the absolute best car buying experience we have ever had. We had an out of state purchase, involving several out of the norm factors. Everyone was courteous, informed, flexible, and easy to work with. We were able to execute the entire deal via phone and email and pick up the car very quickly. We have bought many cars in our home state of CA and this was so far beyond any great service we have ever encountered that I am willing to fly cross country to buy our next car to work with this dealership, who doesn't love a road trip, right? We so appreciate the no-nonsense approach without constant upselling. It was refreshing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us and allowing us to help get you into the car you needed. We are beyond grateful for the time you took to leave us this review, your kind words, and your business. Please reach out if there is anything that we can do for you.
Working with Brenton was a great experience.
Working with Brenton was a great experience. He answered all my questions, and helped facilitate my trade-in into a brand new lease. He was helpful, knowledgeable, and respectful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brenton is exactly how you described him. We works very hard for his customers. We will pass along these kind words to him. Thank you for the amazing review. Please reach out if you need anything. We look forward to seeing you again.
Yousifu is very helpful when it comes to walking people
Yousifu is very helpful when it comes to walking people through the shop he is so nice and concerning! This guy definitely deserves a free car from Toyota for working there for about 30 years! This will help him a lot!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review, Mohammed. We appreciate the kind words and compliments for Yousifu. Please let us know what else we can do for you.
We had a great experience at A-1 Toyota.
We had a great experience at A-1 Toyota. They delivered on all their promises and were honest, professional, personable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A-1 Toyota thanks you for the excellent review and the time you took to let us know how we are doing. Please let us know if there is anything else we can do for you.
Knowledgeable and professional.
Knowledgeable and professional. He was always available when I had a question and responded in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Silva - thank you for the kinds words for VanJovi. We appreciate them and the time you took to leave them.
Great experience our sales person was amazing got a great
Great experience our sales person was amazing got a great deal got our new car in 2 hours
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent! We love a happy customer. Welcome to the A-1 family and we hope to see you again in the future. Let us know if there is anything else we can do for you!
A1 Toyota has been an incredibly wonderful dealership to
A1 Toyota has been an incredibly wonderful dealership to work with. I have used them to service my used car and now for my first new car purchase. Everyone is friendly and welcoming. It was an awesome experience. Working with Quincy was an amazing experience. He was thorough, personable, and efficient. He made my first new car purchase, for my birthday, so rewarding. I would recommend him and A1.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What an amazing review! We love that you have been coming to our service department and then chose us for your first new car purchase. Thank you for the shout out to Quincy! Welcome to the A1 family and we hope we made your birthday extra special!