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2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award

Reviews

(1,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Richard Chevrolet from DealerRater.

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Carrie was very professional and knowledgable. She was a...

Carrie was very professional and knowledgable. She was a pleasure to work with! Richard's definitely have class act employees!!! I will definitely take my vehicle there again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I called to find an out if they could find a front end...

I called to find an out if they could find a front end noise on my 2007 impala. I was told to bring it in the following day. My service rep Patrick kept me in the loop of possible issues and how much the cost for parts and labor. Patrick called me when the car was fixed and stated the mechanic found another noise and fixed that issue too. Very professional service. The car runs like new.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

there was no pressure into buying the car the atmosphere...

there was no pressure into buying the car the atmosphere was warm ,clean,friendly and relaxing Ryan Montalvo is a very good salesman no pressure,he was very patient with me and i had alot of questions if he didn't know it he went and got an answer i have to say i was very pleased at the end of the day with the suv and Richard Chevy yes i would return

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Avery was great!!! No pressure from him. I told him what...

Avery was great!!! No pressure from him. I told him what I wanted we looked. There were no more 2012 that I wanted, so I walked out with a 2013 and a great price. I am thrilled with my new silverado. I will be back in 14 years for my next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Family Atmosphere

I have purchased two vehicles from Richard Chevrolet and have had a great experience both times. You can tell it is family owned and not a big corporation. Familar, friendly faces. What is even more plesantly surprising is the service. Very customer oriented and reasonably priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a nice new Silverado and got a good deal. The...

Bought a nice new Silverado and got a good deal. The dealership did a nice job while under constuction . Was a little confused on where to go at first but I eventually found my way around. Excellent service considering the dealerships circustances. Great communication all the way until the end of the sale. Was able to use my GM card along with a great price given. The speedy and professional ; would reccomend dealership to co-workers. Thanks Again, Bruce

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I looked around and tested a number of other cars, but...

I looked around and tested a number of other cars, but nothing hit the spot. Also the other salespeople were pushy which I totally dislike when looking for a car. At Richard Chevrolet, I felt very at home. Everyone was smiling and friendly at each visit. I have purchased a number of other cars there, and have always been treated like family, with excellent work when needed. I would recomend this place to every one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jim was very professional and I enjoyed working with him....

Jim was very professional and I enjoyed working with him. He worked hard to get me a great deal on my new car. I would absolutely buy a car from him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Good experience with this dealership. Explained buying...

Good experience with this dealership. Explained buying process up front with no tricks. Purchased used truck which needed some work done to it but bought it at a fair price. Delivery was quick and easy and salesperson kept us informed. Will consider this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience for my new Cruze from start to...

Great buying experience for my new Cruze from start to finish. Howard and Sean were both great to work with. Made the buying experience enjoyable and easy. Every detail was explained throughout the process. I would definitely buy from Richard Chevrolet again, and would recommend Richard's to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.