Reviews
This is my second service.
This is my second service. After each service I have an issue with my tire - nail in tire the first time, second time there was a bubble defect in tire. Both times needed new tires costing > $300. Same tire each time. Think it’s may be something with the car wash or mechanics
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. I'm glad you were able to discuss the situation with my service manager . By all means if your tire was damaged in our shop we would take care of your concern . After reviewing the video of your arrival at the dealer ship unfortunately the bubble on your tire was present upon arrival . We would be more than happy to assist you with the repair if you would like . I'm sorry that it was not brought to your attention while you were here . Tony Braglia General Manger 860-829-3780
Love the dealer love the place and will always take my
Love the dealer love the place and will always take my car there for everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Braglia General Manger 860-829-3780
The staff is polite and prompt.
The staff is polite and prompt. I was greeted and they even washed my car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780
Do good job with expectations.
Do good job with expectations.people are real friendly, will always come back when need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Braglia General Manger 860-829-3780
That all thank you.
Always a great experience.
Always a great experience. No nonsense approach to ensuring everything that needs to be serviced is taken care of...thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780
The entire staff at Acura of Berlin are professional and
The entire staff at Acura of Berlin are professional and are focused on helping you as a valued customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780
The best words to describe the Acura of Berlin dealership
The best words to describe the Acura of Berlin dealership are experienced, friendly, open and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780
I purchased my vehicle from Berlin of Acura, The service
I purchased my vehicle from Berlin of Acura, The service is top notch. I have the the option to go to other Acura dealership but because of the service as well as the all information provided in a timely manner concerning my vehicle I would definitely recommend my friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780
Scheduling appointment was easy online.
Scheduling appointment was easy online. Keith greeted me upon arrival, was very professional and explained everything when finished. Very pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780
Great service, made me feel comfortable the whole time I
Great service, made me feel comfortable the whole time I was getting my car serviced, will be back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Braglia General Manger 860-829-3780