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Reviews
Had a very pleasant experience at Acura of Berlin.
Had a very pleasant experience at Acura of Berlin. Everyone from our sales rep Raj, to Tom who helped us get the best deal for financing. Would highly recommend.
Had a very pleasant experience at Acura of Berlin.
Had a very pleasant experience at Acura of Berlin. Everyone from our sales rep Raj, to Tom who helped us get the best deal for financing. Would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Acura of Berlin. It's great to hear that we were able to assist you and that you had such a positive experience. Eric Diaz General Manager 860-829-3787
I went in looking for something very specific, and the
I went in looking for something very specific, and the guy's came through and found me exactly what I was looking for. Great experience and highly recommend
I went in looking for something very specific, and the
I went in looking for something very specific, and the guy's came through and found me exactly what I was looking for. Great experience and highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I always have the dealership do the work on my vechile,
I always have the dealership do the work on my vechile, Keith takes the time to listen to my concerns about the car and explains in detail what is going to be done. I feel like family when I'm there
I always have the dealership do the work on my vechile,
I always have the dealership do the work on my vechile, Keith takes the time to listen to my concerns about the car and explains in detail what is going to be done. I feel like family when I'm there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always have the dealership do the work on my vechile, whennim there im treated like family. Keith Davis takes the time to listen to my concerns and explains ti me I n detail about what is g oingbto be done. The dealerahip is also accommodating with loaners if my vechile is going to be there for a few days ti be worked on
The Acura dealership was great however Ellen Rob and Emma
The Acura dealership was great however Ellen Rob and Emma were extremely kind and I appreciate the advice and help they gave me Jonathan was okay but the others were very helpful and went out of their way to make sure I was satisfied they're the reason why I'm coming back again
The Acura dealership was great however Ellen Rob and Emma
The Acura dealership was great however Ellen Rob and Emma were extremely kind and I appreciate the advice and help they gave me Jonathan was okay but the others were very helpful and went out of their way to make sure I was satisfied they're the reason why I'm coming back again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787
Great experience, professional, and knowledgeable people
Great experience, professional, and knowledgeable people Nothing else to say Customer oriented and food customer service
Great experience, professional, and knowledgeable people
Great experience, professional, and knowledgeable people Nothing else to say Customer oriented and food customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787
Okay ?
Okay ?? Okay ?? Very nice people .Very friendly service. They are doing a good job
Okay ?
Okay ?? Okay ?? Very nice people .Very friendly service. They are doing a good job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787
Good, love the experience each time I go.
Good, love the experience each time I go. Very efficient and trustworthy group of people.
Good, love the experience each time I go.
Good, love the experience each time I go. Very efficient and trustworthy group of people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787
Went into Acura in Berlin to turn in my lease and upgrade
Went into Acura in Berlin to turn in my lease and upgrade to a new vehicle. Off the bat Jim was very nice, he listened to my needs, made great recommendations and had a no xx approach, which I appreciated! Because of him and the Acura staff my experience was top notch. I wouldn’t recommend anyone else!! He’s the go to guy!
Went into Acura in Berlin to turn in my lease and upgrade
Went into Acura in Berlin to turn in my lease and upgrade to a new vehicle. Off the bat Jim was very nice, he listened to my needs, made great recommendations and had a no xx approach, which I appreciated! Because of him and the Acura staff my experience was top notch. I wouldn’t recommend anyone else!! He’s the go to guy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787
Good customer service when I got there.
Good customer service when I got there. The one in charge of service took his time and assisted me.
Good customer service when I got there.
Good customer service when I got there. The one in charge of service took his time and assisted me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787
Jonathan my intake person was exceptional.
Jonathan my intake person was exceptional. Friendly, kind and had my serve done in very good time. I've always been impressed with Acura's service.
Jonathan my intake person was exceptional.
Jonathan my intake person was exceptional. Friendly, kind and had my serve done in very good time. I've always been impressed with Acura's service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787