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Gene Langan Volkswagen Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (429 reviews)
2014 state dealer award
View 2 awards
2014 state dealer award 2013 state dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gene Langan Volkswagen Inc from DealerRater.

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Best Car Buying Experience

Gene Langan Volkswagen of Glastonbury was the best car buying experience both my husband and I have ever experienced. It was a very relaxed atmosphere, and we were put at ease as soon as we walked through the doors. Our salesman Frank brought us through every detail we needed to purchase our Jetta. He was very personable and professional. We will definitely be returning to purchase vehicles there in the future. I highly recommend Gene Langan Volkswagen to anyone wishing to purchase their next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 STARS all day long!

This is the 3rd Car I have purchased here. Cannot say enough good things about the all of them! From sales, to service to delivery they will all go the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfied Customer Returns for Another Car

Needed a new car for my job as a on the road salesman, I put 35K + miles a year on my vehicles. Dave was most helpful is selecting the right vehicle and putting everything in place. The business off made the transaction seamless and painless....I was treated they way I hope my customers feel when dealing with me....Top Shelf organization

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car buying couldn't get any easier!

Thanks to the entire Gene Langan crew and especially Dave Crecco for making the purchase process of our Jetta simple, informative and memorable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience at Gene Langan VW!

I love my new Jetta SEL! Working with Dan was great! He made the whole process easy and was very responsive to all of my questions. Once I agreed to move forward, he made sure that everything was in order. Also, a big thank you to Tyler who gave me a tutorial on how to use the great features on my new car. Overall, a very positive experience. I would highly recommend Gene Langan VW for your next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience at Glastonbury Gene Langan VW

The overall experience at Gene Langan has been outstanding. We had previously visited several other dealerships, VW and other brands and it was because of the salesperson's attention and knowledge that we went back over anything. Our salesperson was Miguel - he listened to what we wanted, he was patient and understanding and made it happen. The facility is very nice, the experience of buying the car is really nice, they even explained all details of the car and how to use it for about an hour!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Perfect Car Buying Experience!

Thank you Miguel Rodriguez for a perfect car buying experience. As I had told you I bought a car last year from Artioli Dodge and was disgusted with the experience. Buying my Jetta from Gene Langan Volkswagen was a fabulous experience. Sergio Gonzalez did a wonderful job explaining my new Jetta to me before I left the dealership. He sent through the entire car with my in detail and was very patient. Just an enjoyable experience. Thank you, Sheila

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2016 vw jetta sport

My name is Bruce. I recently purchased a 2016 VW Jetta Sport from Gene Langan Volkswagen. It was a great experience. There was no pressure, at any time,to buy a car from them. I worked with Frank Belknap for approximately 6 months,before I bought my Jetta. This is my first VW. When my kids are ready for a new car, I will bring them to Langan Volkswagen. I can't thank everyone enough at Langan VW for their patience with me.I love my 2016 VW Jetta Sport.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased a new vehicle

This was a great experience. This dealership rocks in every aspect from sales to service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchased a used vehicle from Langan VW

Recently purchased a used vehicle from Langan VW in Glastonbury. Genna (the associate I dealt with) made everything easy. They spent extra time checking the vehicle and readying it for me to take delivery. I wouldn't hesitate to do business with them again. They addressed my needs professionally, and made it completely hassle-free. A+!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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