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Heritage Ford

(1,994 reviews)
Visit Heritage Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (802) 662-1294 (802) 662-1294
Used (802) 662-1324 (802) 662-1324
Service (802) 662-1306 (802) 662-1306

Inventory

See all 234 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2004.
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles as well as used vehicles of all makes and models. We have been serving customers in Burlington Shelburne Essex Colchester St. Albans and Montpelier since 1994 and since then we have committed ourselves to providing a quality experience to you our customer.
Find the car you're looking for with the H-Team!

Service center

Phone number (802) 662-1306

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,994 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Ford from DealerRater.

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I have purchased 2 trucks from Bill in the past month for

I have purchased 2 trucks from Bill in the past month for our fleet, both times the process has been seamless. Bill even went above and beyond helping us with logistics of getting the truck to another vendor to be wrapped and up fitted.

I have purchased 2 trucks from Bill in the past month for

I have purchased 2 trucks from Bill in the past month for our fleet, both times the process has been seamless. Bill even went above and beyond helping us with logistics of getting the truck to another vendor to be wrapped and up fitted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback, and for trusting Bill with your feet needs! We are so glad to hear that you enjoyed working with him, and that your purchases, as well as the upfitting process went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Heritage Ford is a very professional and accommodating

Heritage Ford is a very professional and accommodating organization with a large inventory of vehicles.

Heritage Ford is a very professional and accommodating

Heritage Ford is a very professional and accommodating organization with a large inventory of vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Greg, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor to shop for your new Ford, and that he was able to help navigate all the available options in order to find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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My first Ford, but not my first with experience with

My first Ford, but not my first with experience with Heritage Ford. Nate Wardwell and Celeste DesRosiers were great to work with, explained all aspects of my purchase. All personnel I had contact with were very cordial and professional. I am hopeful that my first Ford is a wonderful as my buying experience was. Thank you Nate and Celeste.

My first Ford, but not my first with experience with

My first Ford, but not my first with experience with Heritage Ford. Nate Wardwell and Celeste DesRosiers were great to work with, explained all aspects of my purchase. All personnel I had contact with were very cordial and professional. I am hopeful that my first Ford is a wonderful as my buying experience was. Thank you Nate and Celeste.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback, and congratulations on your first Ford! We are so glad to hear that you enjoyed working with Nathan and Celeste to shop for and bring it home, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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We loved working with Bill.

We loved working with Bill. He was welcoming, communicative, kind, and knowledgeable. Definitely would recommend working with him! Thanks Bill!

We loved working with Bill.

We loved working with Bill. He was welcoming, communicative, kind, and knowledgeable. Definitely would recommend working with him! Thanks Bill!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Mazda, and that he was able to make sure everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Bill is very attentive and listens to what you are

Bill is very attentive and listens to what you are looking for and will do everything possible to help find the best fit vehicle for you.

Bill is very attentive and listens to what you are

Bill is very attentive and listens to what you are looking for and will do everything possible to help find the best fit vehicle for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Ford, and that they were able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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We’ve been a Ford family since 1992, first purchasing

We’ve been a Ford family since 1992, first purchasing from your predecessor Nordic Ford and then continuing business with Heritage. Heritage makes it a top shelf experience. It’s nice to do business with people that know their cars, are fun, professional, and honest.

We’ve been a Ford family since 1992, first purchasing

We’ve been a Ford family since 1992, first purchasing from your predecessor Nordic Ford and then continuing business with Heritage. Heritage makes it a top shelf experience. It’s nice to do business with people that know their cars, are fun, professional, and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback, and for making Heritage (and Nordic) Ford your dealership of choice over the years! We are so glad to hear that you have continued to enjoy working with our team, and that Bill was able to help make your most recent purchase experience another smooth one! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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Olin did a job helping us find and purchase a Tacoma.

Olin did a job helping us find and purchase a Tacoma. He has a great attitude and could answer or research any questions we had. Theresa was also very nice to work with and helpful, and she found a better rate in financing with some calling around.

Olin did a job helping us find and purchase a Tacoma.

Olin did a job helping us find and purchase a Tacoma. He has a great attitude and could answer or research any questions we had. Theresa was also very nice to work with and helpful, and she found a better rate in financing with some calling around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Terrance, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and Theresa to shop for and bring home your new Tacoma, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Walked in with a pretty good idea of what I needed and

Walked in with a pretty good idea of what I needed and Ryan and the team were able to help me narrow it down within their inventory, worked with me to find an affordable option, and within 48 hours I walked out with a new vehicle. Very happy with the service thus far. Very personable and friendly staff overall.

Walked in with a pretty good idea of what I needed and

Walked in with a pretty good idea of what I needed and Ryan and the team were able to help me narrow it down within their inventory, worked with me to find an affordable option, and within 48 hours I walked out with a new vehicle. Very happy with the service thus far. Very personable and friendly staff overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Riley, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Ryan and our team to shop for your new Ford, and that they were able to help find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Conor did a great job in my sale, keeping me well

Conor did a great job in my sale, keeping me well informed throughout. Great job!

Conor did a great job in my sale, keeping me well

Conor did a great job in my sale, keeping me well informed throughout. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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Olin, Zack and Theresa were a pleasure to work with.

Olin, Zack and Theresa were a pleasure to work with. Ease, professional and knowledgeable. Thank you!

Olin, Zack and Theresa were a pleasure to work with.

Olin, Zack and Theresa were a pleasure to work with. Ease, professional and knowledgeable. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Trude, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and our team, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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See all 1994 reviews