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Berlin City Toyota Lexus of Portland

(1,642 reviews)
Visit Berlin City Toyota Lexus of Portland
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 4 awards
2019 state dealer award 2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award
New (207) 560-9043 (207) 560-9043
Used (207) 560-9044 (207) 560-9044
Service (207) 560-9047 (207) 560-9047

Reviews

(1,642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Berlin City Toyota Lexus of Portland from DealerRater.

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Kyle provided me with everything I needed to take care of

Kyle provided me with everything I needed to take care of my Toyota Rav 4 . He reviewed my vehicle service agreement and advised me of the details of the coverages for the work to be done. He referred me to Tim for a loaner vehicle while my vehicle was being serviced. Very satisfied with all the services provided. Thank you. Barbara Alborano

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Outstanding!

Outstanding!! The work done is always five star excellence. I highly recommend Berlin City Toyota's Service for the work they do. There is none better. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The people that work for this company are fantastic the

The people that work for this company are fantastic the service is always good and they offer free coffee an snacks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The facility is clean, the guys are friendly and

The facility is clean, the guys are friendly and knowledgeable but the bills I get from there are crazy expensive. I am going to try and find a smaller garage that can work on Toyotas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worked with Izzy at Berlin City a couple weeks ago now

Worked with Izzy at Berlin City a couple weeks ago now and had an amazing time. She helped me navigate my first car buying experience while keeping it exciting and not overwhelming. Planning on returning for regular maintenance and service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast, friendly service.

Fast, friendly service. The Lounge area was clean, and well-stocked with snacks and beverages.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The service was great and the staff very knowledgeable.

The service was great and the staff very knowledgeable. I will absolutely continue to take my car there for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Awesome folks at this dealership!

Awesome folks at this dealership! Highly recommend them for a vehicle purchase or service! I have had nothing but a positive experience with Berlin City of Portland!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great overall service.

Great overall service. Very informative every step of the way. In and out with no worries..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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I Always a good experience here Jeff Bishops, my guy.

I Always a good experience here Jeff Bishops, my guy. Thank you Berlin city toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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