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Berlin City Toyota Lexus of Portland

(1,575 reviews)
Visit Berlin City Toyota Lexus of Portland
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 4 awards
2019 state dealer award 2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award

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New (207) 560-9043 (207) 560-9043
Used (207) 560-9044 (207) 560-9044
Service (207) 560-9047 (207) 560-9047

Inventory

See all 323 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since October 2012.
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
Berlin City = Easy

Service center

Phone number (207) 560-9047

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Jeff Bishop headshot
Jeff Bishop
Service Advisor
(34 reviews)
Eric Bshara headshot
Eric Bshara
Sales Consultant
(3 reviews)
Joseph Reynolds headshot
Joseph Reynolds
Finance Manager
(3 reviews)
Keegan Newman headshot
Keegan Newman
Sales Manager
(2 reviews)
Peter Thibault headshot
Peter Thibault
Toyota Sales Consultant
(2 reviews)
Daniel Weldon headshot
Daniel Weldon
Toyota Sales Consultant
(2 reviews)
Brady Blackman headshot
Brady Blackman
General Sales Manager
(1 review)
Craig McCauley headshot
Craig McCauley
Toyota Sales Consultant
(1 review)
Sam Sharif headshot
Sam Sharif
Toyota Sales Consultant
(1 review)
Cameron Berry headshot
Cameron Berry
Service Dispatcher
Nicholas Browning headshot
Nicholas Browning
Service Director
Aaron Casey headshot
Aaron Casey
Toyota Sales Consultant
Adam Cheever headshot
Adam Cheever
Lexus Sales Consultant
Corey Dubuc headshot
Corey Dubuc
Toyota Sales Consultant
Adrianna Dumond headshot
Adrianna Dumond
Toyota Express Service Advisor
(3 reviews)
Peter Farragher headshot
Peter Farragher
Toyota Express Service Advisor
(3 reviews)
Glenn Gaitor headshot
Glenn Gaitor
Lexus Sales Consultant
Jeff Gillette headshot
Jeff Gillette
Parts Assistant Manager
Kyle Hebert headshot
Kyle Hebert
Toyota Service Advisor
Flip Howard headshot
Flip Howard
Parts Manager
Kelvin Huynh headshot
Kelvin Huynh
Toyota Sales Consultant
Jeff JRodgrigue@berlincit headshot
Jeff JRodgrigue@berlincit
Toyota Service Advisor
Dan Kahn headshot
Dan Kahn
Lexus General Sales Manager
Colin Kimball headshot
Colin Kimball
Toyota Sales Consultant
Kelsie Kimball headshot
Kelsie Kimball
Toyota Sales Consultant
Rachel King headshot
Rachel King
Toyota Sales Consultant
Ben Krauter headshot
Ben Krauter
Assistant Toyota Service Manager
Luis Lassu headshot
Luis Lassu
Toyota Sales Consultant
Noah Logan headshot
Noah Logan
Toyota Express Service Advisor
(5 reviews)
Courtney Merrill headshot
Courtney Merrill
Lexus Assistant Service Manager
Timmy Nguyen headshot
Timmy Nguyen
Lexus Sales Consultant
Britanee Nouchanthavong headshot
Britanee Nouchanthavong
Toyota Service Advisor
(5 reviews)
Justin Perry headshot
Justin Perry
Toyota Sales Consultant
Peter Roy headshot
Peter Roy
Parts Director
Tim Thomas headshot
Tim Thomas
Sales Manager
Tim Tierney headshot
Tim Tierney
Toyota Rental Manager
Jennifer Towers headshot
Jennifer Towers
Lexus Sales Consultant

Reviews

(1,575 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Berlin City Toyota Lexus of Portland from DealerRater.

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Jeff and the whole crew was wonderful and they did a

Jeff and the whole crew was wonderful and they did a great job.My son was very happy. That is why we have a Toyota We have 3 . Thanks again

Jeff and the whole crew was wonderful and they did a

Jeff and the whole crew was wonderful and they did a great job.My son was very happy. That is why we have a Toyota We have 3 . Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Jeff and everyone I came in contact with was so great to

Jeff and everyone I came in contact with was so great to work with, they all went above and beyond .

Jeff and everyone I came in contact with was so great to

Jeff and everyone I came in contact with was so great to work with, they all went above and beyond .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Great group of service guys and technicians.

Great group of service guys and technicians. Always great service with a smile. Best dealership I have done business with.

Great group of service guys and technicians.

Great group of service guys and technicians. Always great service with a smile. Best dealership I have done business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Excellent communication from the service department from

Excellent communication from the service department from the beginning of my appointment to letting me know when it was ready. They always go over my vehicle report to be sure I understand if there are any issues that might be coming up. My Tundra has all it service needs met at Belin City of Portland!

Excellent communication from the service department from

Excellent communication from the service department from the beginning of my appointment to letting me know when it was ready. They always go over my vehicle report to be sure I understand if there are any issues that might be coming up. My Tundra has all it service needs met at Belin City of Portland!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The young woman who was my 'agent' during the visit

The young woman who was my 'agent' during the visit provided excellent service. She sold me on a contract for future tire rotations and checkups and brought in a windshield expert to consult about a chip in my windshield. She was friendly and helpful in every way.

The young woman who was my 'agent' during the visit

The young woman who was my 'agent' during the visit provided excellent service. She sold me on a contract for future tire rotations and checkups and brought in a windshield expert to consult about a chip in my windshield. She was friendly and helpful in every way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Another very positive service experience at Berlin City

Another very positive service experience at Berlin City Toyota of Portland. We have several Toyotas across our family, and we appreciate the service support from Berlin City Toyota of Portland. Clear explanations, prompt responses, timely information flow. Pleasant, professional, courteous, helpful service staff. Thank you, Jeffrey Bishop.

Another very positive service experience at Berlin City

Another very positive service experience at Berlin City Toyota of Portland. We have several Toyotas across our family, and we appreciate the service support from Berlin City Toyota of Portland. Clear explanations, prompt responses, timely information flow. Pleasant, professional, courteous, helpful service staff. Thank you, Jeffrey Bishop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nice welcome from Jeff.

Nice welcome from Jeff. He checked my previous service and what might be appropriate today. Very efficient, very friendly. Service was pretty quick, considering that it was quite busy. I also said hello to Britanee who remembered me and was very warm and friendly as well.

Nice welcome from Jeff.

Nice welcome from Jeff. He checked my previous service and what might be appropriate today. Very efficient, very friendly. Service was pretty quick, considering that it was quite busy. I also said hello to Britanee who remembered me and was very warm and friendly as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The quality and service are always excellent.

The quality and service are always excellent. We always have a good experience at this dealership.

The quality and service are always excellent.

The quality and service are always excellent. We always have a good experience at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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My car was serviced with the help of Ariana.

My car was serviced with the help of Ariana. If I’m pronouncing her name correctly she was wonderful. Great customer servic, kept me updated while I was waiting for the work to be done and had helpful suggestions at my next visit .

My car was serviced with the help of Ariana.

My car was serviced with the help of Ariana. If I’m pronouncing her name correctly she was wonderful. Great customer servic, kept me updated while I was waiting for the work to be done and had helpful suggestions at my next visit .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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The service at Berlin City Toyota in Portland Maine is

The service at Berlin City Toyota in Portland Maine is always excellent. Noah was informative, answering my question about a concern that I had. He explained everything thoroughly and is very professional. The wait time was just about an hour as stated prior to the service. I have been a Toyota owner for my whole life, and I always have my vehicle serviced at a Toyota dealership, where the service is always the best.

The service at Berlin City Toyota in Portland Maine is

The service at Berlin City Toyota in Portland Maine is always excellent. Noah was informative, answering my question about a concern that I had. He explained everything thoroughly and is very professional. The wait time was just about an hour as stated prior to the service. I have been a Toyota owner for my whole life, and I always have my vehicle serviced at a Toyota dealership, where the service is always the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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