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Reviews
Courteous, good work, but expensive as all dealers are No
Courteous, good work, but expensive as all dealers are No no no no no no
Courteous, good work, but expensive as all dealers are No
Courteous, good work, but expensive as all dealers are No no no no no no
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Kelly was very professional and knowledgeable.
Kelly was very professional and knowledgeable. He explained everything regarding my car. Kelly was great
Kelly was very professional and knowledgeable.
Kelly was very professional and knowledgeable. He explained everything regarding my car. Kelly was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Matt and Chris were awesome!
Matt and Chris were awesome! They sealed the deal! Thank you guys! I love my new Taos!!!
Matt and Chris were awesome!
Matt and Chris were awesome! They sealed the deal! Thank you guys! I love my new Taos!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. I love my car! I would go back with no hesitation.
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. I love my car! I would go back with no hesitation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kelly was very helpful and our Atlas was ready when
Kelly was very helpful and our Atlas was ready when promised. We will absolutely return for future service.
Kelly was very helpful and our Atlas was ready when
Kelly was very helpful and our Atlas was ready when promised. We will absolutely return for future service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very polite and professional.
Everyone was very polite and professional. The test drive went smoothly, and so did everything else. I’m very happy with my purchase, and would definitely recommend the Orland Park Volkswagen to people if they are in need of a new cars.
Everyone was very polite and professional.
Everyone was very polite and professional. The test drive went smoothly, and so did everything else. I’m very happy with my purchase, and would definitely recommend the Orland Park Volkswagen to people if they are in need of a new cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It took an hour and 50 minutes just to get an oil change
It took an hour and 50 minutes just to get an oil change when I had an appointment scheduled. An oil change doesn’t take that long so I can only assume they don’t take the appointment times very seriously
It took an hour and 50 minutes just to get an oil change
It took an hour and 50 minutes just to get an oil change when I had an appointment scheduled. An oil change doesn’t take that long so I can only assume they don’t take the appointment times very seriously
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the wait, we are in the process of hiring more oil technicians to fix the time issue.
Good.
Good. It would have been nice if they would have changed the battery in my key fob
Good.
Good. It would have been nice if they would have changed the battery in my key fob
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gerardo was very helpful great costumer service very
Gerardo was very helpful great costumer service very satisfied he was very nice respectful and willing to help the customers
Gerardo was very helpful great costumer service very
Gerardo was very helpful great costumer service very satisfied he was very nice respectful and willing to help the customers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely horrible 3 hours for an oil change.
Absolutely horrible 3 hours for an oil change. He never put ticket in and he was horribly rude!
Absolutely horrible 3 hours for an oil change.
Absolutely horrible 3 hours for an oil change. He never put ticket in and he was horribly rude!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair