Reviews
Outstanding Car Shopping Experience
Just bought a pre-owned vehicle at Bald Hill Dodge with my wife. Hands down the most pleasant car shopping experience I've ever had. We worked with several folks--Matt, Derek, Rami, and William--and every one of them was knowledgeable, friendly, honest, and attentive (without being overbearing). Truly refreshing--highly recommend!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great selling experience. Love Bald Hill Jeep
Great selling experience buying my 2020 Grand Cherokee. Bill Kelley was a great sales person. This is my 4th Jeep purchased since 2015 at Bald Hill will not go anywhere else to buy Jeeps. The finance guy was very informative and recommended that I upgrade to 5 years 100,000 miles based on my driving experience. Thank you Bill Kelley and the entire staff at Bald Hill!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased Certified Vehicle
I purchased a CERTIFIED vehicle on-line without seeing. Vehicle was priced to sell. I told salesmen that I wanted a vehicle to tow my camper. When I arrived at dealer a few days later to purchase, the vehicle was not setup for me to tow - brake connection was nowhere to be found, tires had 6 months of tread left if that, and cabin air filter was filthy. When I got home, I realized the rear driver side brake/rotor were not functioning properly. Dealer told me I needed to bring vehicle back to them to look at which was 1.5 hours away from me. Wouldn't let me take the Certified vehicle to Dodge dealer closer to me. I ended up fixing it myself for $60 with new caliper. Deal did give me $500 off vehicle at closing towards a set of new tires that will cost me $1,100 to install and balance.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Love my Ram longhorn 2500
Derek was an awesome salesman to work with! Great service,knowledge,and communication! Would definitely recommend any one in the market for a vehicle to go see him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
We recently went to Bald Hill Dodge and purchased a used vehicle. Lou Ruggieiri was our sales person and he was great!! Lou was very knowledgeable, informative and made the whole experience so easy. I highly recommend Bald Hill Dodge...especially Lou!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great vehicle shopping experience
We leased a vehicle from Bald Hill 3 yrs ago and returned to lease a new one. Our salesperson Lou Ruggieri was awesome and great to do business with. We are very pleased with the vehicle, the price and the dealership overall and would highly recommend them. Service is great too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2018 Ram
By far, one of the best experiences I’ve had buying a new vehicle. Both Mike my salesman and Mike the GM were easy going and made the purchase enjoyable. Will be back again in the near future for a new car for the wife.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ram Truck
Very nice truck buying experience. Salesman very polite and helpful. Vehicles on site which I was interested in. Prices competitive with local dealers. Fun test drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Great service by Vicki and Kenny the mechanic. Thank you very up front and explained everything. Felt very good about the repairs and the work done. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We had an excellant experience.
We had a excellent experience from the greeter to the sales person ,ALLISON, ALL WERE FRIENDLY and more willing to help. IWe will be bacK J Demarco
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase