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Bald Hill Dodge Chrysler Jeep RAM

(210 reviews)
2013 state dealer award
View 3 awards
2013 state dealer award 2013 state dealer award 2013 state dealer award

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bald Hill Dodge Chrysler Jeep RAM from DealerRater.

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Outstanding Car Shopping Experience

Just bought a pre-owned vehicle at Bald Hill Dodge with my wife.  Hands down the most pleasant car shopping experience I've ever had.  We worked with several folks--Matt, Derek, Rami, and William--and every one of them was knowledgeable, friendly, honest, and attentive (without being overbearing). Truly refreshing--highly recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great selling experience. Love Bald Hill Jeep

Great selling experience buying my 2020 Grand Cherokee. Bill Kelley was a great sales person. This is my 4th Jeep purchased since 2015 at Bald Hill will not go anywhere else to buy Jeeps. The finance guy was very informative and recommended that I upgrade to 5 years 100,000 miles based on my driving experience. Thank you Bill Kelley and the entire staff at Bald Hill!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased Certified Vehicle

I purchased a CERTIFIED vehicle on-line without seeing. Vehicle was priced to sell. I told salesmen that I wanted a vehicle to tow my camper. When I arrived at dealer a few days later to purchase, the vehicle was not setup for me to tow - brake connection was nowhere to be found, tires had 6 months of tread left if that, and cabin air filter was filthy. When I got home, I realized the rear driver side brake/rotor were not functioning properly. Dealer told me I needed to bring vehicle back to them to look at which was 1.5 hours away from me. Wouldn't let me take the Certified vehicle to Dodge dealer closer to me. I ended up fixing it myself for $60 with new caliper. Deal did give me $500 off vehicle at closing towards a set of new tires that will cost me $1,100 to install and balance.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my Ram longhorn 2500

Derek was an awesome salesman to work with! Great service,knowledge,and communication! Would definitely recommend any one in the market for a vehicle to go see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

We recently went to Bald Hill Dodge and purchased a used vehicle. Lou Ruggieiri was our sales person and he was great!! Lou was very knowledgeable, informative and made the whole experience so easy. I highly recommend Bald Hill Dodge...especially Lou!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great vehicle shopping experience

We leased a vehicle from Bald Hill 3 yrs ago and returned to lease a new one. Our salesperson Lou Ruggieri was awesome and great to do business with. We are very pleased with the vehicle, the price and the dealership overall and would highly recommend them. Service is great too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2018 Ram

By far, one of the best experiences I’ve had buying a new vehicle. Both Mike my salesman and Mike the GM were easy going and made the purchase enjoyable. Will be back again in the near future for a new car for the wife.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ram Truck

Very nice truck buying experience. Salesman very polite and helpful. Vehicles on site which I was interested in. Prices competitive with local dealers. Fun test drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Great service by Vicki and Kenny the mechanic. Thank you very up front and explained everything. Felt very good about the repairs and the work done. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We had an excellant experience.

We had a excellent experience from the greeter to the sales person ,ALLISON, ALL WERE FRIENDLY and more willing to help. IWe will be bacK J Demarco

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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