Reviews
Did not get printout of status of vehicle and reportedly
Did not get printout of status of vehicle and reportedly 2 leaks and did not show me where and stated over $5000 to repair??Question if these are true leaks or just trying to get extra $$$ and service rep was surprised I had a warranty and did not take the time to look - his first question was ?how much do you like your car - maybe a new one would be better! Makes me question the integrity if there is really something wrong or trying to get money as I have had Buick Rainiers and my last one almost 200k miles. I take excellent care of my cars and frankly mad at his presentation . So with GREAT RELUCTANCE would say I recommend and the last several times there is ?always something ?. I really would like a repair rep to walk me through this last concern to assure me or seek another opinion prior to any repair. Second time with Tony in your service department. Can another service rep please evaluate my car as I plan on keeping it and have 10yr / 100k warranty and want Buick?s assurance that this is a dependable vehicle
Did not get printout of status of vehicle and reportedly
Did not get printout of status of vehicle and reportedly 2 leaks and did not show me where and stated over $5000 to repair??Question if these are true leaks or just trying to get extra $$$ and service rep was surprised I had a warranty and did not take the time to look - his first question was ?how much do you like your car - maybe a new one would be better! Makes me question the integrity if there is really something wrong or trying to get money as I have had Buick Rainiers and my last one almost 200k miles. I take excellent care of my cars and frankly mad at his presentation . So with GREAT RELUCTANCE would say I recommend and the last several times there is ?always something ?. I really would like a repair rep to walk me through this last concern to assure me or seek another opinion prior to any repair. Second time with Tony in your service department. Can another service rep please evaluate my car as I plan on keeping it and have 10yr / 100k warranty and want Buick?s assurance that this is a dependable vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good morning, I am very sorry to hear about your experience. I would like to talk to you if you can find the time. I tried to call you this morning. When you get a chance, please call me back. Thank you-Rich
This dealer is really connected to its customers.
This dealer is really connected to its customers. The gave my a free oil change after buying my car. Wonderful!!
This dealer is really connected to its customers.
This dealer is really connected to its customers. The gave my a free oil change after buying my car. Wonderful!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Marquardt of Barrington and we hope to see you again soon!
I was truly steered by God to this dealership.
I was truly steered by God to this dealership. I am now a customer for life. I found them while searching for a new Hummer ev on the GMC corporate website. I can with great confidence declare that Marquardt GMC and their entire team are truly the pinnacle of what they advertise “Expect, honesty, integrity and transparency.” Frankly, in their quest for professionalism and value for the customer they exceed all expectations. I say this after a lifetime of experience in buying cars as I approach age 70. Please know it’s a smaller, family run type businesses. Note that is has successfully been in business since 1950. That is a testament that they are truly best in class at all that they do. The buying process always seem long, but they go through the effort to make you feel at home, address every concern with care and consideration and make the process comfortable and enjoyable in contrast to the adversarial approach others often take. My wife and I genuinely appreciate the blessings to have found this place, the people, and so happy with our new GMC Hummer Pickup. I can’t speak highly enough about Dave (Sales Mgr) and Tim M, Sales Associate. Thank you very much for the experience, the vehicle and all of the continued support.
I was truly steered by God to this dealership.
I was truly steered by God to this dealership. I am now a customer for life. I found them while searching for a new Hummer ev on the GMC corporate website. I can with great confidence declare that Marquardt GMC and their entire team are truly the pinnacle of what they advertise “Expect, honesty, integrity and transparency.” Frankly, in their quest for professionalism and value for the customer they exceed all expectations. I say this after a lifetime of experience in buying cars as I approach age 70. Please know it’s a smaller, family run type businesses. Note that is has successfully been in business since 1950. That is a testament that they are truly best in class at all that they do. The buying process always seem long, but they go through the effort to make you feel at home, address every concern with care and consideration and make the process comfortable and enjoyable in contrast to the adversarial approach others often take. My wife and I genuinely appreciate the blessings to have found this place, the people, and so happy with our new GMC Hummer Pickup. I can’t speak highly enough about Dave (Sales Mgr) and Tim M, Sales Associate. Thank you very much for the experience, the vehicle and all of the continued support.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was truly steered by God to this dealership.
I was truly steered by God to this dealership. I am now a customer for life. I found them while searching for a new Hummer ev on the GMC corporate website. I can with great confidence declare that Marquardt GMC and their entire team are truly the pinnacle of what they advertise “Expect, honesty, integrity and transparency.” Frankly, in their quest for professionalism and value for the customer they exceed all expectations. I say this after a lifetime of experience in buying cars as I approach age 70. Please know it’s a smaller, family run type businesses. Note that is has successfully been in business since 1950. That is a testament that they are truly best in class at all that they do. The buying process always seem long, but they go through the effort to make you feel at home, address every concern with care and consideration and make the process comfortable and enjoyable in contrast to the adversarial approach others often take. My wife and I genuinely appreciate the blessings to have found this place, the people, and so happy with our new GMC Hummer Pickup. I can’t speak highly enough about Dave (Sales Mgr) and Tim M, Sales Associate. Thank you very much for the experience, the vehicle and all of the continued support.
I was truly steered by God to this dealership.
I was truly steered by God to this dealership. I am now a customer for life. I found them while searching for a new Hummer ev on the GMC corporate website. I can with great confidence declare that Marquardt GMC and their entire team are truly the pinnacle of what they advertise “Expect, honesty, integrity and transparency.” Frankly, in their quest for professionalism and value for the customer they exceed all expectations. I say this after a lifetime of experience in buying cars as I approach age 70. Please know it’s a smaller, family run type businesses. Note that is has successfully been in business since 1950. That is a testament that they are truly best in class at all that they do. The buying process always seem long, but they go through the effort to make you feel at home, address every concern with care and consideration and make the process comfortable and enjoyable in contrast to the adversarial approach others often take. My wife and I genuinely appreciate the blessings to have found this place, the people, and so happy with our new GMC Hummer Pickup. I can’t speak highly enough about Dave (Sales Mgr) and Tim M, Sales Associate. Thank you very much for the experience, the vehicle and all of the continued support.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I purchased my first car when I was eighteen years old,
I purchased my first car when I was eighteen years old, then drove twelve hundred miles off to college. Over the sixty years since, I've had ample opportunity to go through the experience of purchasing an automobile. Now that I have completed what well might be my last purchase of an auto, I feel as if my persistence has been rewarded. Without hyperbole I can say the sales experience that Blake gave us was genuine, sincere, straightforward and truthful, no shenanigans. He went beyond what was necessary and made us know that our interests were his priority; lots of suggestions, didn't miss a base. I think I made a new friend. Marquardt has a noticeably good vibe. The other staff I engaged with were laid-back friendly, answered every question with probity, while going through the necessary paperwork of the purchase. Marquardt of Barrington is special. Go there.
I purchased my first car when I was eighteen years old,
I purchased my first car when I was eighteen years old, then drove twelve hundred miles off to college. Over the sixty years since, I've had ample opportunity to go through the experience of purchasing an automobile. Now that I have completed what well might be my last purchase of an auto, I feel as if my persistence has been rewarded. Without hyperbole I can say the sales experience that Blake gave us was genuine, sincere, straightforward and truthful, no shenanigans. He went beyond what was necessary and made us know that our interests were his priority; lots of suggestions, didn't miss a base. I think I made a new friend. Marquardt has a noticeably good vibe. The other staff I engaged with were laid-back friendly, answered every question with probity, while going through the necessary paperwork of the purchase. Marquardt of Barrington is special. Go there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
From the moment I stepped into Marquardt of Barrington, I
From the moment I stepped into Marquardt of Barrington, I knew this wasn’t your average dealership. The atmosphere was welcoming, the team was professional, and the level of service was nothing short of legendary. Special shoutout to Molly – she’s a true gem! She made my purchase of the 2023 Chevy Bolt EUV a smooth, enjoyable, and memorable experience. Her knowledge, patience, and genuine care for her customers set a standard that others should follow. The entire Marquardt team including Dave showed integrity, transparency, and a commitment to excellence that’s rare to find. From test drive to final paperwork, every detail was handled with precision and class. This dealership doesn’t just sell cars, they build lifelong customer relationships. If you’re looking for a place where customer service is more than just a slogan, go to Marquardt of Barrington. They’ve earned my trust, my respect, and my highest recommendation!
From the moment I stepped into Marquardt of Barrington, I
From the moment I stepped into Marquardt of Barrington, I knew this wasn’t your average dealership. The atmosphere was welcoming, the team was professional, and the level of service was nothing short of legendary. Special shoutout to Molly – she’s a true gem! She made my purchase of the 2023 Chevy Bolt EUV a smooth, enjoyable, and memorable experience. Her knowledge, patience, and genuine care for her customers set a standard that others should follow. The entire Marquardt team including Dave showed integrity, transparency, and a commitment to excellence that’s rare to find. From test drive to final paperwork, every detail was handled with precision and class. This dealership doesn’t just sell cars, they build lifelong customer relationships. If you’re looking for a place where customer service is more than just a slogan, go to Marquardt of Barrington. They’ve earned my trust, my respect, and my highest recommendation!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Blake and Tim were extremely helpful throughout the
Blake and Tim were extremely helpful throughout the process of purchasing another company truck. I was looking for a specific spec, and they had exactly what I needed. The entire process was fast, smooth, and efficient. Highly recommend!
Blake and Tim were extremely helpful throughout the
Blake and Tim were extremely helpful throughout the process of purchasing another company truck. I was looking for a specific spec, and they had exactly what I needed. The entire process was fast, smooth, and efficient. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had some work done on my car.
Had some work done on my car. I also had it detailed - great job! Thanks, Kenny
Had some work done on my car.
Had some work done on my car. I also had it detailed - great job! Thanks, Kenny
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Marquardt of Barrington and we hope to see you again soon!
Thanks for great service Brian!
Thanks for great service Brian! It is truly appreciated! We will definitely be back soon!
Thanks for great service Brian!
Thanks for great service Brian! It is truly appreciated! We will definitely be back soon!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Marquardt of Barrington. Thank you again for choosing Marquardt of Barrington and we hope to see you again.
Tim is one of the best and he has really made sure my
Tim is one of the best and he has really made sure my deal with your company went smoothly,I take off my hat to Tim M.
Tim is one of the best and he has really made sure my
Tim is one of the best and he has really made sure my deal with your company went smoothly,I take off my hat to Tim M.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car