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2024 state dealer award
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2024 state dealer award
2024 consumer dealer award

Reviews

(476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Smithfield from DealerRater.

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very knowledgeable well spoken honest friendly glad to

very knowledgeable well spoken honest friendly glad to give them my business will recommend to family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Toyota of Smithfield and Mustafa were great!

Toyota of Smithfield and Mustafa were great! Exceedingly responsive, answered all my questions, and found me my dream SUV!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very nice and not pushing customers to make sales.

Very nice and not pushing customers to make sales. I feel comfortable buying my car here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mustafa is absolutely incredible.

Mustafa is absolutely incredible. He made our experience so nice and smooth! Thank you mustafa!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My sales person (Mustafa) was great however the buying

My sales person (Mustafa) was great however the buying experience with the dealership was chaos. I tried to give my deposit over the phone only to be told that had to be in person and in the meantime before I got there another sales person was allowed to take a deposit over the phone. In essence, pulling the rug out on the car I committed to. They put me into another vehicle but the next day when I went to buy that car, the original car was still available and everything ended up switched back to the original car. It was a roller coaster ride but in the end I did get the car that I originally wanted and the car is awesome. Act fast on the car you want and work with Mustafa. He is a very nice man and worked very hard to get me in the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful service!

Wonderful service!!! Mustafa made sure all my needs were met and kept me Update throughout the process!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Toyota of Smithfield went above and beyond with my

Toyota of Smithfield went above and beyond with my vehicle. Very attentive and puts the customer first. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

He was a kind and professional person.

He was a kind and professional person. He met all our needs and told the truth, which is a must these days. I would recommend him to anyone that is looking to buy a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Great seamless process.

Great seamless process. Communication was excellent and timely. Would definitely recommend and use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I really enjoyed the friendly and comfortable atmosphere

I really enjoyed the friendly and comfortable atmosphere at this dealership. It's a straight forward and no pushy gimmicks spot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.