Reviews
I had an excellent buying experience at Wellesley Toyota
I had an excellent buying experience at Wellesley Toyota - all my questions (and there were a lot) were met by professionalism and knowledge throughout the sales process. Specifically, Victor Olivares was very straightforward and helpful in the deal process and David Van Allen was clear and direct in the finance process. Thank you both! I will come to Wellesley Toyota first when it's time to purchase my next vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Shaun Fisher General Manager
Victor thank you for my new RAV4 really appreciate your
Victor thank you for my new RAV4 really appreciate your help made it easy and fun
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Wellesley Toyota! Please let us know if we can be of any more assistance. Shaun Fisher General Manager
John was a great help in my car buying process he even
John was a great help in my car buying process he even helped me install my new seat covers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Shaun Fisher General Manager
As the sales representative, Victor was knowledgeable and
As the sales representative, Victor was knowledgeable and friendly. Wellesley Toyota is a relaxed and not a pressured environment to make a car deal. Mark, who negotiated all the sale paperwork, was very kind and thoughtful, and I noticed that he fully included my wife in our conversation by directing comments to her and valuing her presence in a very egalitarian and non-sexist way. And we made a deal in a speedy way. I had bought a previous Prius here, and as a return customer, I'm glad I chose Wellesley Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wellesley Toyota. Shaun Fisher General Manager
I have been working with Wellesley Toyota since 1993 and
I have been working with Wellesley Toyota since 1993 and have always had a great experience, whether in the showroom or service center, I have been treated with courtesy and respect. No high-pressure sales tactics or unnecessary add-ons to my service visits. I am on my 7th vehicle from them and could not be happier. They earn my business each and every time I enter their building.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Wellesley Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Shaun Fisher General Manager
He is Informed friendly courteous a real pleasure to
He is Informed friendly courteous a real pleasure to work with available I highly recommend Mark
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words for Mark and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Wellesley Toyota are glad to have you as a customer. Shaun Fisher General Manager
I would highly recommend this dealership to anyone
I would highly recommend this dealership to anyone looking for a seamless car-buying or service experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager
I waited 26 months for my vehicle to come.
I waited 26 months for my vehicle to come. It finally arrived but this guy is very busy and it was very inconvenient for him to talk to me to the right way. I had never got this kind of treatment from a sales person.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Shaun Fisher General Manager
Victor is very helpful and professional.
Victor is very helpful and professional. Wasnt sure what I wanted in a car but now have an idea and hope to buy soon.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us, Tyler. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Shaun Fisher General Manager
Victor made my experience wonderful such a big help and
Victor made my experience wonderful such a big help and very attentive explained the process to detail great guy !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review, Juan. Our customers are our top priority and your feedback is greatly appreciated! All of us at Wellesley Toyota are glad to have you as a customer. Shaun Fisher General Manager