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Lombard Auto Exchange

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lombard Auto Exchange from DealerRater.

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What car buying should be!

What car buying should be. After visiting various other dealerships, and being literally lied to and manipulated, Joey was a breath of fresh air. He is and honest, no pressure, fairly priced kind of guy and went above and beyond to accommodate us. I would highly recommend this dealership.

What car buying should be!

What car buying should be. After visiting various other dealerships, and being literally lied to and manipulated, Joey was a breath of fresh air. He is and honest, no pressure, fairly priced kind of guy and went above and beyond to accommodate us. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Premium car buying experience

Joey was so helpful and personable. He really made the car buying experience no hassle. He went above and beyond to get me what I wanted and needed.

Premium car buying experience

Joey was so helpful and personable. He really made the car buying experience no hassle. He went above and beyond to get me what I wanted and needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very different exciting trip!

I saw the car I was looking for on the internet and I immediately called Joey and he told me all about the car and even held it for me for 3 weeks. My daughter and I drove from Milwaukee to Addison to see the car and I liked it and bought it right away. Joey was very helpful with directions, finding the dealership, but we still got lost and were late. Joey was very kind and patient while he helped me through the whole buying process. Too bad he's not located in Milwaukee! A Great Guy!

Very different exciting trip!

I saw the car I was looking for on the internet and I immediately called Joey and he told me all about the car and even held it for me for 3 weeks. My daughter and I drove from Milwaukee to Addison to see the car and I liked it and bought it right away. Joey was very helpful with directions, finding the dealership, but we still got lost and were late. Joey was very kind and patient while he helped me through the whole buying process. Too bad he's not located in Milwaukee! A Great Guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Service!

We were looking for a "newer" used SUV and since we have used Lombard Auto in the past-we called them first. As always, Joe gave us excellent service from start to finish. He had 3 SUV's on the website that we were interested in. He let us test drive all 3 and gave us his expert recommendations. He was very thorough from start to finish and even got us a great rate on financing. We have never been disappointed with this company, and we know we are getting a very good vehicle for a reasonable price. We highly recommend Lombard Auto!

Awesome Service!

We were looking for a "newer" used SUV and since we have used Lombard Auto in the past-we called them first. As always, Joe gave us excellent service from start to finish. He had 3 SUV's on the website that we were interested in. He let us test drive all 3 and gave us his expert recommendations. He was very thorough from start to finish and even got us a great rate on financing. We have never been disappointed with this company, and we know we are getting a very good vehicle for a reasonable price. We highly recommend Lombard Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic Experience at Lombard Auto Exchange

This was the best experience I had purchasing a car. Great Customer Service. Great deals on price, mileage and condition of cars. I would recommend anyone to this dealership. The owner made me feel important and a valued customer. If you're looking for a car I would suggest going here first.

Fantastic Experience at Lombard Auto Exchange

This was the best experience I had purchasing a car. Great Customer Service. Great deals on price, mileage and condition of cars. I would recommend anyone to this dealership. The owner made me feel important and a valued customer. If you're looking for a car I would suggest going here first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience, Pressure Free Purchase

I had a great experience buying a car for Lombard Auto Exchange. Joey was wonderful to work with in the purchase of the car. I never felt pressured and had all my questions answered in a professional manner. I would definitely return for future purchases.

Great Experience, Pressure Free Purchase

I had a great experience buying a car for Lombard Auto Exchange. Joey was wonderful to work with in the purchase of the car. I never felt pressured and had all my questions answered in a professional manner. I would definitely return for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Above Beyond Customer Service, High Quality Cars

Both Mike and Joey were extremely helpful and thorough during the process of test driving a vehicle, purchasing a vehicle and installing new license plates a front plate frame. Two other members of my family have purchased vehicles from here as well and everyone is extremely happy with the value of their purchases. Lombard Auto Exchange has such a comfortable atmosphere and a personal touch (very unlike a dealership) because Joey is very friendly and candid when telling you about a car and really wants to make sure you're happy. He has very strong communication skills over the phone as well - he always picks up when I call or calls right back very quickly, and he goes out of his way to make this experience as easy as possible for customers. I am SO happy with my 2016 Buick Regal!!! I HIGHLY recommend shopping for a car here, where you can truly trust the business owners, know you're getting facts instead of some sales spiel and walk away with a high-quality vehicle for a fantastic price. They are definitely the best around!

Above Beyond Customer Service, High Quality Cars

Both Mike and Joey were extremely helpful and thorough during the process of test driving a vehicle, purchasing a vehicle and installing new license plates a front plate frame. Two other members of my family have purchased vehicles from here as well and everyone is extremely happy with the value of their purchases. Lombard Auto Exchange has such a comfortable atmosphere and a personal touch (very unlike a dealership) because Joey is very friendly and candid when telling you about a car and really wants to make sure you're happy. He has very strong communication skills over the phone as well - he always picks up when I call or calls right back very quickly, and he goes out of his way to make this experience as easy as possible for customers. I am SO happy with my 2016 Buick Regal!!! I HIGHLY recommend shopping for a car here, where you can truly trust the business owners, know you're getting facts instead of some sales spiel and walk away with a high-quality vehicle for a fantastic price. They are definitely the best around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hassle-free and excellent service

Joey at Lombard Auto Exchange provided hassle-free and excellent service. We needed a fair price on a used minivan and Joey took care of the rest! Highly recommend.

Hassle-free and excellent service

Joey at Lombard Auto Exchange provided hassle-free and excellent service. We needed a fair price on a used minivan and Joey took care of the rest! Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trustworthy Service

Lombard Auto Exchange is a great source for dependable automobiles. Great dealer to work with and always a quality inventory for vehicles. I purchased a great car at a very good cost.

Trustworthy Service

Lombard Auto Exchange is a great source for dependable automobiles. Great dealer to work with and always a quality inventory for vehicles. I purchased a great car at a very good cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Auto Exchange Lombard

I really enjoyed buying my Brick encore 2016. Joey did a wonderful job. Made sure it was in great condition had the oil changed and was cleaned beautifully. Joey is a super nice guy and I would highly recommend Auto Exchange Lombard. Great service.

Auto Exchange Lombard

I really enjoyed buying my Brick encore 2016. Joey did a wonderful job. Made sure it was in great condition had the oil changed and was cleaned beautifully. Joey is a super nice guy and I would highly recommend Auto Exchange Lombard. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 63 reviews