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2022 state dealer award
View 7 awards
2022 state dealer award 2016 state dealer award 2015 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Boston from DealerRater.

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Francis was very responsive and helpful.

Francis was very responsive and helpful. He was informative and took time to understand my concerns and patient with my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jaye, we are glad to hear Francis was responsive and helpful throughout your visit. We will pass along your kind words to him. Thank you for choosing Acura of Boston! Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

Francis provided an excellent service.

Francis provided an excellent service. He was very polite and professional. I would definitely recommend Acura of Boston to service your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Myrna, we are so grateful for your kind words about Francis! We are happy to hear you had a fantastic experience at Acura of Boston and we will see you next time! - Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

Jonathan helped me with my new mdx he was great very

Jonathan helped me with my new mdx he was great very friendly and knowledgeable and will buy more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jonathan and the Acura of Boston team are thankful for your support and kind words! We hope to see you again in the future! -- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

Hi , Jonathan helped to close the deal with his

Hi , Jonathan helped to close the deal with his sales leader, and he was helpful in getting things move smoothly. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Raghu - Awesome! We are so glad Jonathan and his team made the process easy for you. From all of us at Acura of Boston, congrats and safe travels! -Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

Had routine service and had an exceptional encounter with

Had routine service and had an exceptional encounter with Francis. Everything was explained clearly with a smile. Strongly recommend this service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Greg, thank you for recommending Francis and the team at Acura of Boston! We are grateful for your business and we hope to see you next time! Safe travels! -- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

Excellent Service.

Excellent Service. Always treated with true professionalism by Peter Mark. Service was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

George, thank you for sharing your feedback about Peter. Your comments have truly made our day. See you next time at Acura of Boston! -- Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

10/10 for Christian at Acura of Boston!

10/10 for Christian at Acura of Boston! Christian was amazing—professional, honest, and super helpful throughout the whole process. He made everything easy and stress-free. Highly recommend asking for him if you’re visiting Acura of Boston!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Maryam, thank you for choosing Acura of Boston and for sharing your review of Christian! It's wonderful to hear that his professionalism and honesty made your experience so seamless and comfortable. We truly appreciate your recommendation! -- Bill Oldmixon - General Manager

I brought my car in for some warranty work I spoke with

I brought my car in for some warranty work I spoke with Jessie the sales manager and he was awesome to work with the service department was awesome they took care of the problem and the car is great I’d recommend them no problems

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Andrew, we're glad Jessie and our service department provided top-notch service at Acura of Boston. Thank you for the recommendation and for trusting us with your vehicle! -Bill Oldmixon - General Manager - 617-202-0700 or bill.oldmixon@bernardiauto.com

I recently took my car in for maintenance, and I must

I recently took my car in for maintenance, and I must say, the service was exceptional. The team went above and beyond to ensure everything was in top shape. Peter, in particular, stood out for his professionalism and expertise. His attention to detail and willingness to address all my concerns made the experience truly remarkable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Angela, this feedback is music to our ears! Thank you for trusting Acura of Boston with your business and your vehicle. We will pass along your kudos to Peter and the rest of the team!

Wilson exceeded my expectations with his exceptional

Wilson exceeded my expectations with his exceptional customer service skills. He was incredibly professional, friendly, and knowledgeable, taking the time to clearly explain everything and answering all my questions with ease. His ability to build rapport and trust made our interaction seamless and stress-free. I'd highly recommend working with Wilson for his superb communication skills and empathy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Cristian - Thank you for sharing your wonderful feedback! We appreciate your business and will pass along your kind words to Wilson. Thank you for choosing Acura of Boston, we hope to welcome you back next time!