Acura of Boston

The Gold Standard of Car Buying: Acura of Boston (Brighton) Sets a New Bar! As someone who has purchased over 30 vehicles in my lifetime, I can confidently say that my recent experience at Acura of Boston (Brighton) was, without a doubt, the absolute best I have ever had. They didn't just meet expectations; they shattered them. The difference-makers were the incredible team of Christopher Sorensen (Salesman) and Tyla Ke (Finance)-truly a dynamic duo that every customer deserves to work with. Christopher Sorensen (Sales) From the initial inquiry to the final handover of the keys, Christopher was the embodiment of professionalism, integrity, and genuine service. He was knowledgeable, patient, and completely focused on ensuring I found the perfect vehicle for my needs. Zero Pressure: I felt no pressure whatsoever. Christopher's approach is consultative, not aggressive. Expert Knowledge: He answered every technical question with confidence and clarity. Seamless Process: He made the entire sales transaction smooth and enjoyable. Tyla Ke (Finance) Navigating the finance office can often be the most stressful part of buying a car, but Tyla made it a breeze. She is highly organized, transparent, and incredibly efficient. Crystal Clear Explanations: Tyla took the time to explain every document and option thoroughly. Efficiency: The paperwork was completed quickly, without sacrificing attention to detail. Customer-Focused: She ensured I was comfortable with every aspect of the final deal. The coordination between Christopher and Tyla was flawless, demonstrating a cohesive team environment that is dedicated to the customer's best interests. They respect your time and value your business. To anyone in the market for a new or pre-owned Acura, I HIGHLY recommend you make the trip to Acura of Boston (Brighton) and request Christopher Sorensen and Tyla Ke. They are the reason this dealership has earned a lifelong customer. You will not find a better, more respectful, or more efficient car-buying experience anywhere else. Thank you, Christopher and Tyla, for proving that buying a car can actually be a truly wonderful experience!

Tyrese was accommodating, interacted personally and also listened to what I wanted. He delivered, went for a drive and bought the vehicle. Thanks to Tyrese, have a good end of year.

Anthony was great! Came in for A6 service. He did not haggle me to get the "recommendations" done. Instead he encouraged me that it would be best to do them sooner than later and I can appreciate that. Acura of Boston needs to offer more service discounts. Oh and I would appreciate if the service person would put my seat back in my position.

They got me out under the quoted time cleaned my car and gave timely updates. I also received a video from my service advisor showing me any findings about my car. A very comfortable lounge just a little cold. 10/10

Everything went very well, good attention and fast, I am delighted, the guy was very kind.

I bought my car to the Boston Acura Dealership in Brighton. Not only was Wilson the rep so friendly and professional…you can tell he is really customer focused and wanted you to leave knowing you are satisfied with the service. He got my car and and running I’m no time. This is the second time I had the pleasure working with Wilson and his team!

Francis and the dealership were extremely helpful in servicing my Integra Type S. Got in on time, out quickly, car cleaned, repaired satisfactory and everything explained including the cool video of service taking place. Nice.

Francis is excellent! He greeted me when I drive the car to the service gate, he is professional and very nice. He is knowledgeable. His service exceeds my expectation!

Peter provided us with excellent experience and service! I like coming to this location because they understand good customer experience!

Great service and an enjoyable experience. I would recommend this provider to others. They even delivered the vehicle to my house.