Libertyville Lincoln

Walked into the dealership and was greeted very warmly. I drove two that I was looking at. I decided on the second one. You know that feeling that you get when you are applying for credit, like your a bad risk, or you did something bad. I was at ease with the sales person and the loan officer. never bought a car this easy or relaxed. Thank you

Purchased a 2018 jeep 7/27. It was a higher mileage car but its assumed when purchasing from a supposed luxury dealership you are getting a quality car. Boy was i wrong! Single worst car buying experience of my life! I got a 3mo/3000 mile warranty when i bought the car. Low and behold 5 weeks after the 3 months yet still under 3000 miles I HAD TO HAVE AN ENTIRE ENGINE REPLACEMENT! I did decline an extended warranty. And because i was past the time on their dealer offered warranty they basically didn't want to do much to rectify the situation. I dealt with the owners son initially who insisted my local mechanic was wrong and there was no way i needed an engine replacement. It was escalated to jake the gm and he reluctantly agreed to have it diagnosed by their team at no cost. It was determined my mechanic was right. They stated they'd work with me on labor and repairs however when its all said and done after 5 WEEKS and 6300 later i have had the car back less than 24hrs and im already having serious issues! It was driven back less than half hr after pickup because its making noises it didnt before. The washer sprayers in the hood were both cracked and leaking all over the engine. And it smells of coolant. They looked it over and assured me its ok. O drove it tonight and engine is not performing as it should. Auto start/stop is no longer working and when in sport mode the engine is sticking in a higher gear!! Left a message with service this afternoon and received no response. Which is their m.o. during the 5 week repair i had to check in multiple times on the status of repair. Not once did the service team call me to update me. VERY POOR EXPERIENCE ALL AROUND! SAVE YOURSELF THE TIME AND HEADACHE! SHOP SOMEWHERE ELSE!

Tricia, Jake and Michelle are outstanding. No games, straight forward, pleasant and professional. Highly recommend!!!!!

Ive bought many cars from many dealerships. This one was one of the easiest of my life. They were attentive, honest, and very helpful.

Very nice people to deal with. Michelle and Sam were the greatest, especially salesman Sam.

Good experience. They provided limo service from OHARE and the paperwork was complete and finished in an hour.

The people I worked with are honest, courteous, and professional which made my used-car buying experience smooth. They also treated the customer right by making sure any concerns were addressed and sending me off with a full tank of gas.

Extremely informative, keep sending me mor info about all of the Toyota Hylanders coming out for sale thanks again

Amazingly honest, kind, respectful salesmen. Did not feel rushed or pressured. Only Lincoln dealership in the area that does not mark up MSRP. Made buying a car enjoyable!

James, Jacob and Michelle all did a great job. They kept me informed on the progress of the order and worked with my schedule to arrange the actual purchase and pickup. James was very thorough in explaining the vehicle features and getting me out the door in a timely manner. Received a fair price for my trade-in without having to haggle on price (I had an offer from CarMax and stats from NADA, KBB, etc. so I knew what it was worth). Would buy from them again without hesitation.