Reviews
I want to share the fantastic experience we had while
I want to share the fantastic experience we had while purchasing our new Lexus GX from Lexus of Naperville. The entire staff was extremely helpful throughout the entire process, making it a truly enjoyable experience. A special shoutout to our sales consultant, Dylan, who was incredibly patient and thorough during our introduction to the GX. They took the time to explain all the technical aspects of the vehicle, ensuring we felt confident and well informed about our new purchase. We absolutely love our new Lexus and couldn’t be happier with the service we received.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dylan was fantastic in helping me purchase my new
Dylan was fantastic in helping me purchase my new vehicle. It was a very positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought a 2025 Lexus TX from Dylan, easy process and quick
Bought a 2025 Lexus TX from Dylan, easy process and quick service for add-ons. I don’t even live in the area, but saw what I wanted on the internet. Drove it home next day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We have purchased several vehicles here over many years
We have purchased several vehicles here over many years and have always had great service. We are very happy with our fifth RX350. Dylan was very knowledgeable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our sales rep, Dylan Kiser, was very friendly,
Our sales rep, Dylan Kiser, was very friendly, professional and knowledgeable, in the workings of the car we were interested in. He was also very patient in explaining all of the features of the car that were new to us. Others we encountered in the dealership were very friendly and helpful Including the friendly and courteous woman offering us refreshments and delicious cookies. We were also very pleased with the decor, comfort, and appearance of the dealership itself.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patient and knowledgeable Made herself very available
Patient and knowledgeable Made herself very available and greeted me every time with a smile on her face. My initial contact was a couple months before I ordered the car and I saw cars at other dealerships. However, I had made up my mind that after all of the time and energy she had devoted to me that I would come back to naperville dealership and use her as my contact sales person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
friendly informed staff with interest in the customers
friendly informed staff with interest in the customers needs. Willing to work with the client to sort through options. and choices.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a wonderful purchase experience with Dylan.
I had a wonderful purchase experience with Dylan. He was so patient and knowledgeable helping me purchase my new 2023 Lexus GX. Absolute pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We recently purchased 2022 Lexus RX 350 at this location...
We recently purchased 2022 Lexus RX 350 at this location and had a great experience. Working with Dylan was an absolute pleasure! He was extremely patient, attentive, kind and very professional. Dylan went above and beyond to make everything go easy and smoothly. I would highly recommend him to anyone who is buying a new vehicle. My husband and I are very satisfied with the staff at Naperville Lexus dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dylan and the rest of the staff were so pleasant and...
Dylan and the rest of the staff were so pleasant and patient. Answered all of my questions and consistently offered good advice. Great experience overall. Really nice and clean dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car