Reviews
Lilly was great working with me to order a 2021 before...
Lilly was great working with me to order a 2021 before they were even in production. After I ordered, she kept me up to date on the production and delivery timing. Overall, she and the dealership exceeded my expectations. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A reliable service center.
Jay Buis has provided great service. The work has been done is excellent. Everyone is friendly at the site. The Laurel BMW of Westmont is our favorable dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Mei, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Jessica and the team good really good care of me and the...
Jessica and the team good really good care of me and the process of getting into my 430i was surprisingly effortless! Very friendly and professional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service department!
Bought many cars here, and the service department is outstanding!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, thank you so much for your positive comments about Laurel BMW of Westmont! If you have any further questions, please give us a call. We're always happy to help!
Service provided
Went in without an appointment and they were ready to service my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gabriel, your comments keep us motivated and working hard for all our guests! We hope to see you soon!
Customer Care
Great service and helpful staff! I will certainly refer friends to this dealership and return for future needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your feedback about our team, Sandra. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!
Excellent Experience
My Client Advisor, Jessica Biczo, made this one of the best car buying experiences I have had. She cared about what I wanted and ensured I was satisfied. She was professional and I did not feel pressured. I also want to recognize Devon Reid, CFS Director, who did a great job on the financing and paperwork. I would definitely return to Laurel BMW for my next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow, it's feedback like yours that really keeps us motivated, David! We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Great BMW dealership!
Excellent dealership with quality personnel that offers quality personal service and customer satisfaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking the time to leave us a response, Larry! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Nice dealership - excellent service- my salesperson Lilly...
Nice dealership - excellent service- my salesperson Lilly Kolaraski knew what i wanted to get in a car and found the perfect car for me. thank you lilly!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lolastam, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Oil change
Great?? the service was completed in the time the service rep said it would be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alma, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!