Reviews
Joe Pellegrini was very helpful and understanding working...
Joe Pellegrini was very helpful and understanding working with me as I am hard of hearing. Answered every question and more. He explained things in easy terms for me to understand. I feel I can trust and count on him for anything. I do plan on doing more sales/leases with him in the future. I will be recommending him and Colonial Chevrolet to other family members (my dad has been working with only him for years) and friends. I can not thank you enough for making the process so easy/fast and organized.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe and the team met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com
Maintenance service on 2017 Chev Truck
Great service, on schedule, quality workmanship, polite, and exceptionally clean, both in the shop and in the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Susan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com
I'm a first-time customer of the Colonial Auto Group.By...
I'm a first-time customer of the Colonial Auto Group. By mere chance I located a pre-owned BMW in the Colonial Auto Group inventory that I had been searching for. The GSM of the Acton Chevrolet store, John Woodland, arranged a test ride for me through one of his sales staff, Jim McLoughlin. The purchasing process was quick, amicable, and fair. Mike Giguere (Finance) took care of the last, but most important, phase of the deal. In summary, a wonderful experience from start to finish. Many thanks to all!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback on your recent visit to Colonial Chevrolet. We appreciate you taking the time to write this awesome five-star review! I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! John Woodland General Manager jwoodland@colonialchevrolet.com
Joe did an amazing job facilitating a difficult trade in...
Joe did an amazing job facilitating a difficult trade in situation with a bank. He kept me, the customer, at the forefront and made sure to support all the way through the deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy that Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We hope you enjoy your new purchase! John Woodland General Manager jwoodland@colonialchevrolet.com
The staff has always been pleasant to deal with. I...
The staff has always been pleasant to deal with. I continue to bring my car to them for any servicing even though its a 40 minute drive for me because of how quick and informative they all are.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com
Again scheduled a service appointment, in this instance...
Again scheduled a service appointment, in this instance an oil change and tire rotation using a promotional coupon. This included an airbag recall that I asked about as well. Stephen in service department again scheduled, I dropped off night before and everything was completed before noon on day of appointment as expected, including airbag. Paid over phone and mentioned I would be dropping in within 30 minutes to pick-up and my Tahoe was already staged out front, ready to rock and roll to get to another appointment I had scheduled. Again, Awesome job and you all rocked it! Bob F.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear, Bob, that Stephen and the rest of our service staff were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com
very quick and efficient turn-around. Worked with Bobby...
very quick and efficient turn-around. Worked with Bobby Webb who took great care to make sure the service I requested was performed well. I'll keep returning to Colonial because the service has been terrific.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and Bobby and our team look forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com
I have always been satisfied with the service department...
I have always been satisfied with the service department at Colonial Chevrolet. The waiting room is clean, the people are pleasant and the work is service is well done. If they find problems other than what you originally were there for, they will let you know about it and give you an estimate for the repair cost.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We appreciate your business, Steve! John Woodland General Manager jwoodland@colonialchevrolet.com
All staff from sales to finance were pleasant and...
All staff from sales to finance were pleasant and knowledgeable. I walked away with a new preowned vehicle in excellent condition knowing I’d gotten a great deal. Would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Colonial Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance! John Woodland General Manager jwoodland@colonialchevrolet.com
Prompt entry into the bay. Service assistant promptly...
Prompt entry into the bay. Service assistant promptly wrote up what was needed and sent me to waiting room. About an hour later he returned, took me to the ca$h register and collected, and sent me only way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your thoughts about your experience with Colonial Chevrolet, we're glad to hear that our team provided a pleasant and timely experience. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com