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Colonial Chevrolet

(2,119 reviews)
Visit Colonial Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 11 awards
2021 state dealer award 2016 state dealer award 2014 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 631-0635 (978) 631-0635
Used (978) 631-0619 (978) 631-0619
Service (978) 631-0629 (978) 631-0629

Reviews

(2,119 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Chevrolet from DealerRater.

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Great buying experience

This was the first car that I bought from Colonial Chevrolet, everyone was very nice and helpful, and Jim was great and made the whole process very easy. He was there for any question that I had and worked around my schedule to make sure it was convenient for me. The service was great, and I look forward to working with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

The Good Guys - For Real

Excellent customer service - super knowledgeable and willing to do what it takes to make your experience comfortable and easy - without being pushy!!! Highly recommend heading over and checking out Colonial Chevrolet in Acton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

My husband and I have had a great buying experience at Colonial Chevrolet, so much so we've purchased three vehicles from them in the past year. Joe, our sales rep is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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What every Dealership should be

always a pleasure to deal with Robert at the service desk and your mechanic Bob Francis and we cant forget Don Sanborn in sales keep up the excellent work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Colonial Chevrolet Sales Professional

Mike was personable, professional, courteous, and helpful. He listened to our needs and responded with professional responses, assistance, and an overall pleasant experience. I would say that Mike is in the top tier of people I have ever bought/leased a car through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Completely Satisfied

My wife and I had the recent opportunity to lease a new Chevrolet Malibu from Colonial Chevrolet of Acton Massachusetts. We had a very pleasant experience as the salesperson, Mike, greeted us with smiles - listened and spent time with us regarding our needs - and ultimately worked with us to secure a nice lease on a beautiful new butte red 2015 Malibu! Mike was extremely professional and helpful throughout the process, from beginning to end, and we trust in him and this dealership. I would strongly recommend them to people seeking a quality buying experience in addition to a quality vehicle. Best, Tom and Patty G.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful experience

I inquired online about an SUV and I was contacted immediately by Dan! Very speedy service! We touched base and I came in and ended up purchasing a 2014 traverse. Dan was great and Shaun did a great job at explaining the finances. My questions were answered and my comments were heard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Colonial Chevrolet of Acton

As usual customer service and the parts department are excellent at answering questions and advising what service is needed. Always a pleasure doing business with all the team members at Colonial of Acton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I love my Volt!

Very, very happy with my new 2015 Volt!! Tania was our Internet connection and very helpful and patient!! And Luke was our Volt expert when we came in for a test drive!! Luke was extremely knowledgeable and guided us through the electric vehicle learning curve!! Thrilled to be driving my Volt!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

My new go to dealer.

After our home town Chevy dealer closed my wife and I were looking for a new dealership. Our Daughter bought a car from Colonial and recommended we check them out and see Joe Pellegrini. My wife bought a Sonic RS and was thrilled with her experience and her new vehicle so I decided to give them a try. I stopped by another dealer to look at a Chevy Cruze and see what they had to offer and after my visit I drove over to Colonial to see if they would offer a better deal. I was offered more for my trade then the other dealer and Joe didn't play games in fact there was no need to haggle at all. I've had long drawn out battles in past car purchases fighting over the trade in value and interest rates in fact one dealer was changing my plates before I signed the paperwork. You wont find any thing like that at Colonial Chevrolet Just a smooth and relaxing buying process. If your looking to buy a new Chevrolet look no further than Colonial.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.