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Westboro Toyota

(2,840 reviews)
Visit Westboro Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–7:00pm 6:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday 12:00am–5:00pm 8:00am–4:00pm
New (866) 941-8784 (866) 941-8784
Used (888) 840-2203 (888) 840-2203
Service (866) 596-5306 (866) 596-5306

Reviews

(2,840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westboro Toyota from DealerRater.

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The service was very good.

The service was very good. I accomplished everything that I wanted checked on my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

John Hansen is the primary reason why we continue to use

John Hansen is the primary reason why we continue to use Westborough Toyota (despite the age of our [2013] RAV4). His courteous service, attention to detail and through follow-up are outstanding (we have followed John since his days @ your competition, Bernardi Toyota). Without John we would not be your customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My service was quick and easy and at the right price.

My service was quick and easy and at the right price. I really like the convenience of dropping off my car early given that I work next door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Love the personal care and excellent communication from

Love the personal care and excellent communication from the entire staff. Fairly priced and done in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

The service delivery is great but for reason it feels as

The service delivery is great but for reason it feels as though the dealership sometimes provide poor advice thus customers end up paying for parts they don't need.For example I spend a lot of a pre-certified car so as not to incur high maintenance costs but turns out am digging deep down my pocket even with a pre paid plan already in place.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Satisfied based on the maintenance performed.

Satisfied based on the maintenance performed. Follow up call after the service, flexible accommodation with the appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at Toyota was great to work with for the

Everyone at Toyota was great to work with for the purchase of my wife’s new car. This is probably like the sixth car we have purchased from them over the years. Always a great vehicle at a great price. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Peter Tonelli and everyone at Westboro Toyota are the

Peter Tonelli and everyone at Westboro Toyota are the best. Peter and everyone at Westboro Toyota are informative, knowledgeable, helpful and courteous. I am currently leasing my fifth vehicle from Westboro Toyota. The sales and service departments are the best. Jim Horan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a good place no issues close to home great

Always a good place no issues close to home great information workers all respectful Always a good place no issues close to home great information workers all respectful they work on both my vehicles and I'm appreciate knowing my vehicles are in great hands

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have never had any issues with this dealership.

I have never had any issues with this dealership. I have been with them for many years. They have always been attentive and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.