Colonial Volkswagen

Knowledgeable, dedicated and down-to-earth staff that will ensure you are getting the best possible price in the area, that you are getting the car you want and that you understand every aspect of the purchase. When buying from Westborough, its more like joining a family than being a customer at a dealership. They care about you and your experience with your VW genuinely and care about your car like it's one of their own. I just bought a 2016 VW Jetta Hybrid and love it!

Jason was very accommodating and patient as we test-drove four different vehicles late on a Thursday evening. The leasing process went as smoothly as possible and after a messy Friday snowstorm complicated the logistics, we drove out of there in a shiny new Tiguan on Saturday. We've been working with Colonial VW for a number of years, spanning three vehicles and have always been satisfied customers!

Bought a 2014 Jetta from them in 2014. Brought it in for it's 40,000 mile check up. That was great until they gave me a loaner vehicle that got a flat tire on the mass pike! I got towed because of the laws that cover the pike. Thankfully was brought to work by the tow company. I called Colonial to tell them what happened they said no problem. I then waited 2 days for them to get my car from the tow company! 2 days!!!!! They would not give me another lease because I already had one out in my name. It took the owner of the vehicle to call the tow company to get the LOANER car towed back to Colonial so we could get our car back!!! This is ridiculous customer service. I called multiple times to talk to someone and was even hung up on by John in the service center!! I NEVER thought I would be treated like this after buying a car from them! Then when we go to get the car, they charge us for a tire, the tow anddddd the service totaling $850. It went in to the shop because it wasn't running correctly and they COULDN'T find anything wrong with it. ?? No manager there on a Saturday to talk to, just to top things off. I WILL NEVER GO BACK TO COLONIAL VW, EVER!!

I had a wonderful experience at Colonial Volkswagen. Jason Garrett, Eric, and Kathryn Gear were amazing. They worked extremely hard to find me a car in my price range, and a monthly payment that worked for me. I love my new Jetta!

went to colonial for my new vehicle and was extremely pleased with my experience. Connor bayliss was my salesman and he was not only knowledgeable but extremely accommodating! love my New car and would deffinaly recommend going to this dealership and asking for Connor!

My daughter and I went in to investigate a lease for her and leased two new Jettas! I recommend Connor and Colonial for a lease or purchase.

Leased my 4th VW over the weekend and Derek and Mike made is painless and didn't waste my time. A great experience. Kathryn had me in and out of finance in about 5 minutes.

Guys here are awesome! Went in and worked with Peter and was able to bring my brand new car home a day or two later, everyone is very friendly and professional. Eric the sales manager was a great help as well! All of my financing was done in less than 30 minutes with a low interest rate and a great monthly payment. Love my 2016 VW Golf!!!!! Highly recommend this dealership.

My Boyfriend and I came in to look at used Ford Edge (2013) and were welcome by a wonderful salesman by the name of Derek Paquette. He is a very spontaneous and wonderfully helpful, he has made us laugh and joked with us and made us feel very welcome and like we were family. He had the Edge warmed up and prepared when we came in, and was very helpful with answering all our questions. The financial services representative Kathryn was very lovely and helpful, she saved us 16% off of our interest for our car payment and was very happy to do so. She laid everything out and explained it all to us in a way we would understand and it was just over all a fantastic experience. 5/5 will come back! And I would refer anyone looking for friendly, quick and fantastic service to come here.

I have bought a lot of cars in my life and I have to say that this was the best experience ever. It was unlike any other. The whole team made it so easy ! Go here if your looking for a VW!