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Herb Chambers Hyundai of Auburn

(1,543 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,543 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I went to the dealership that I had for my 2016 Hyundai

I went to the dealership that I had for my 2016 Hyundai Elantra, to purchase a replacement vehicle after my Elantra drowned in the flash flood. Marty Reardon was my sales rep . I explained what I needed from a vehicle and in the price range. He found me the perfect one. So Happy!! Thanks Marty!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Marty was able to assist you in finding the perfect replacement vehicle at Herb Chambers Hyundai of Auburn. Thanks for sharing your experience! Enjoy your ride!

The quality of service is no longer there.

The quality of service is no longer there. Overpriced and mediocre work. Was told I needed new breaks when I had them done 2 months ago and the tires pressure was check. Makes me wonder what they really do.Not even the courtesy car was given, I had to ask for it.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Arlene, I'm sorry to read about your recent experience. We strive for top-notch service and it's clear we fell short in this instance. Your concerns are important to us and we'd like the opportunity to address them directly with you. Please reach out at your earliest convenience so that we can work towards a resolution together. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Everyone was as always truly friendly and professional

Everyone was as always truly friendly and professional and eager to help you in any way that’s needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jallen, we're delighted to know that our team at Herb Chambers Hyundai of Auburn was able to provide you with the friendly and professional service you deserve. Thanks for your kind words!

I have been coming here for over 15 years.

I have been coming here for over 15 years. I have always been treated very well, and the work on our cars is always done right and on time

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you've been with us for over 15 years at Herb Chambers Hyundai of Auburn! It's always our goal to provide timely and quality service. Thanks for your continued trust in us!

Ask For MARTY !

Ask For MARTY !!! Marty is very knowledgeable, personable, and approachable. He made the buying experience a pleasurable one. No hassle, no unexpected fees. He’s quick to answer any questions, in person, text, or phone. The buying process was quick and easy. If you are in the market for a new car, I highly recommend Marty !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We're delighted to know that Marty provided a seamless and enjoyable buying experience for you here at Herb Chambers Hyundai of Auburn. We appreciate your recommendation and hope to see you next time! Enjoy your new ride!

Tim was great to work with, no nonsense and we reach the

Tim was great to work with, no nonsense and we reach the deal very quickly. Highly recommend you seek him out if you visit this dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Dan! We're glad to know you had a great experience with Tim at Herb Chambers Hyundai of Auburn! We appreciate your recommendation and look forward to serving you again in the future.

I found this dealer to be reasonable and professional.

I found this dealer to be reasonable and professional. I will recommend for future puchases and service.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to know you found our service at Herb Chambers Hyundai of Auburn professional and reasonable. Thanks for recommending us, we look forward to assisting with your future purchases!

I have purchased / leased three vehicles from Herb

I have purchased / leased three vehicles from Herb Chambers Hyundai in Auburn and each experience gets better and better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that each of your experiences with us at Herb Chambers Hyundai of Auburn has been better than the last. Thank you for continuing to choose us for your vehicle needs!

Purchased my Hyundai primarily because of their warranty.

Purchased my Hyundai primarily because of their warranty. I received a nice addition when I was told about free oil changes. Everyone that I have come in contact with are friendly and professional.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Pam, we're glad to hear that you had a positive experience with our team at Herb Chambers Hyundai of Auburn. We appreciate your trust in us and look forward to continuing the great service! Safe travels!

Iffy was so helpful and courteous.

Iffy was so helpful and courteous. I had a major family issue going on and he took the extra time and effort to ensure things went smoothly. I cannot say enough about his professionalism. Iffy is top notch in my book.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sheryl, we're glad to know Iffy was able to assist you during a challenging time. We appreciate your kind words about his professionalism at Herb Chambers Hyundai of Auburn. Thanks for the review!