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Herb Chambers Hyundai of Auburn

(1,543 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,543 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Our sales person Najee was great & Herb Chambers price

Our sales person Najee was great & Herb Chambers price was up front the best in Massachusetts!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Eddie, Thanks for the five-star love! We’re excited to welcome you again! - Herb Chambers Hyundai of Auburn

I had nothing less than a positive experience at the

I had nothing less than a positive experience at the dealership. No high pressure sales, accommodation was fantastic and I spent most of my time with the sales person Timothy. I have nothing but positive things to say. Professional, courteous, and respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jesse, we're delighted to hear about your positive experience with Timothy and the team at Herb Chambers Hyundai of Auburn. Thank you for highlighting our professional and courteous service!

Had a great experience working with Steve to purchase a

Had a great experience working with Steve to purchase a 2022 plug-in hybrid that met my family’s needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

AJL, we're delighted to hear that Steve provided a great experience for you at Herb Chambers Hyundai of Auburn. Enjoy your new 2022 plug-in hybrid!

Very helpful at the dealership.

Very helpful at the dealership. There was no pressure and everyone was professional. The salesperson I worked with was Najee Walker he listened to what I wanted and made the buying process very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're delighted to hear that Najee and the team at Herb Chambers Hyundai of Auburn made your visit enjoyable and pressure-free. Enjoy your new vehicle!

Was pleased with the way service was able to rectify my

Was pleased with the way service was able to rectify my tire problem causing vibrations at highway speed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our service team at Herb Chambers Hyundai of Auburn was able to resolve your tire issue and improve your driving experience. Thank you for sharing this positive feedback!

Stan was very polite and knowledgeable.

Stan was very polite and knowledgeable. The whole process was painless and quick. Thank to everyone involved 😀.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

JC, we're delighted to hear that Stan and the team at Herb Chambers Hyundai of Auburn made your experience smooth and efficient. Thank you for sharing this positive feedback!

Met Nicholas Giannetti and right away was impressed with

Met Nicholas Giannetti and right away was impressed with his demeanor. Listened to what was important to me and explained everything thoroughly. Over the next few days was very attentive to calls and texts. I will be buying from them again. Overall the best experience I have had buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Nicholas provided such a positive experience at Herb Chambers Hyundai of Auburn! It's wonderful knowing he was attentive and thorough throughout your car-buying journey. We look forward to assisting you again in the future!

Great service as always and I liked very much the video

Great service as always and I liked very much the video with the inspection of the car showing the problems and the recomandations. Thank you Griffin for a very well done job! And Daniel also, very professional and a very nice person. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Daniela, we're delighted to hear that you appreciated the service and video inspection at Herb Chambers Hyundai of Auburn. Griffin and Daniel will be thrilled with your feedback! Thanks for choosing us!

After getting the run around with a different dealer, I

After getting the run around with a different dealer, I called Herb Chambers of Auburn and spoke with Kayla O. With in minutes she gave me the information that I was looking for and help to set me an appointment to come in the next day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Kayla was able to assist you promptly at Herb Chambers Hyundai of Auburn. It's great knowing she provided the information and support you needed for your appointment. Thank you for choosing us!

Great service !

Great service ! Stephane was amazing . Everyone was very helpful in the purchase of my sale .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Stephen & the Herb Chambers Hyundai of Auburn team with your purchase! We hope you enjoy your new vehicle and look forward to seeing you again in the future!