Reviews
Herb Chambers and Higor in particular provide some of the
Herb Chambers and Higor in particular provide some of the best service in the industry. I’ve been taking my BMWs here for 20 years and they never disappoint. Strongly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and recommendation! We're delighted to hear that Higor and the team at Herb Chambers BMW of Boston have consistently provided excellent service over the years. We look forward to continuing to serve you in the future!
Herb Chambers BMW of Boston is an outstanding
Herb Chambers BMW of Boston is an outstanding organization. My service advisor Higor kept me completely updated and expedited the excellent service. Everything was accomplished quickly and expertly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ken, we're delighted to hear that Higor and the team at Herb Chambers BMW of Boston provided you with outstanding service. Thank you for sharing your experience!
They were attentive, efficient, and very customer
They were attentive, efficient, and very customer oriented in communication style and frequency. Well run service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with the service department at Herb Chambers BMW of Boston! We're delighted to hear that our team was attentive and efficient in meeting your needs. We appreciate your support!
Exellent service with great communication.
Exellent service with great communication. Easy to book appointment online and very convinient. Very nice waiting room area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you enjoyed the excellent service and comfortable waiting area at Herb Chambers BMW of Boston. Thanks for the review and please don't hesitate to reach out the next time we can be of assistance!
Professional and friendly.
Professional and friendly. Always get good, timely, and reliable service. This time, James Gibbons was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that James and the team at Herb Chambers BMW of Boston provided you with professional and friendly service. Thank you for your kind words, we look forward to serving you again!
Customer service was excellent!
Customer service was excellent! The staff goes above and beyond to ensure the customer's needs are understood and met.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Herb Chambers MINI of Boston provided excellent customer service and went above and beyond for you. Thank you for sharing your experience!
Very well oiled machine.
Very well oiled machine. Service department truly cares. Always a pleasure working with Higor. Very good communication, knowledgeable and always happy to accommodate all my needs. Very happy!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fred, we're delighted to hear that Higor and our service department at Herb Chambers BMW of Boston have consistently met your needs. Thank you for sharing such positive feedback!
Samik is a great service advisor.
Samik is a great service advisor. Always willing to help and explain everything needed. Gives timely updates and works with you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Samik provided you with excellent service at Herb Chambers BMW of Boston. Our team is committed to keeping our customers informed and satisfied, so it's great to know we hit the mark!
Just bought a 2022 BMW X3 M40I.
Just bought a 2022 BMW X3 M40I. The entire process was incredible. From my introduction, to the GM, sales person & finance everything was spot on. I would highly recommend this dealership & Mr Chambers to any & everyone. THANK YOU
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Paul, thank you for the fantastic feedback! We're delighted to hear that your experience with us at Herb Chambers BMW of Boston was seamless from start to finish. Enjoy your 2022 BMW X3 M40I!
As always Chambers Mini of Boston provides us with
As always Chambers Mini of Boston provides us with outstanding customer service. Everyone in service is knowledgeable and friendly. Always a pleasure doing business with them. Louise R.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Louise, thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers MINI of Boston consistently provides outstanding service. We look forward to your next visit! Safe travels!